Best Western-rohnert Park Reviews (2)
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Best Western-rohnert Park Rating
Address: 6500 Redwood Dr, Rohnert Park, California, United States, 94928-2336
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Initial Business Response / [redacted] (1000, 10, 2015/05/19) */ ***Document Attached [redacted] We did install new software the start of April, and there was an issue with her advanced deposit that has been correctedShe stayed in two rooms for days each; but it was confirmed that her brother paid on a different credit card for one of the rooms Two authorization charges were applied to her roomShe also paid in advance with a 'special' BW rate at a lower amount Correction was to refund both auth charges, remove the pet fee (made it complimentary)
Initial Business Response /* (1000, 10, 2015/05/19) */
[redacted]Document Attached[redacted]
We did install new software the start of April, and there was an issue with her advanced deposit that has been corrected. She stayed in two rooms for 3 days each; but it was confirmed that her brother paid on a...
different credit card for one of the rooms.
Two authorization charges were applied to her room. She also paid in advance with a 'special' BW rate at a lower amount.
Correction was to refund both auth charges, remove the pet fee (made it complimentary)