Best Western Santa Rosa Inn Historic Rt Santa Rosa, NM January 11, Revdex.comDear Mr *** ***, I am respectfully responding to your complaint of the rate hike during the blizzardI understand this was an inconvenience seeing as the roads were closed from severe weather conditionsI
have applied a $discount to your billYou will see this credited to your credit cardDuring blizzards and excess snow, there are higher expenses for the businessThese expenses include but not limited to a parking lot getting severely damaged, hiring snow plows, extra salary paid to staff to shovel snow from door way, higher electricity bill due to heaters running full force, extra water bill due to taps being left on to prevent pipe burst, etcWe had roof leaking which damaged rooms due to the bad weatherWe served hot breakfast all morningWe never asked guests how many people were occupying our rooms, some rooms had guests in their roomsWe just wanted to make sure people were warm, and dry, away from the freezing coldWe did not have any rooms available on December because all rooms were reserved, we were forced to give you a room because you refused to leaveWe had to send our reservation to *** *** so that you can stay with usYou were charged a lower rate previous day because you had reserved the room a week in advanceDuring Christmas holidays the rates are higher because we have extra trafficI hope you understandIf you would like to reach me personally I will be happy to explain the expenses in detailI have placed my phone number belowWe have applied $credit to your CC.Sincerely,Natverbhai P***//###-###-####General ManagerBest Western Santa Rosa Inn
Best Western Santa Rosa Inn 2491 Historic Rt 66 Santa Rosa, NM 88435 January 11, 2016 Revdex.com Ac#[redacted], Order #[redacted]Dear Mr [redacted], I am respectfully responding to your complaint of the rate hike during the blizzard. I understand this was an inconvenience seeing as the roads were closed from...
severe weather conditions. I have applied a $105.00 discount to your bill. You will see this credited to your credit card. During blizzards and excess snow, there are higher expenses for the business. These expenses include but not limited to a parking lot getting severely damaged, hiring snow plows, extra salary paid to staff to shovel snow from door way, higher electricity bill due to heaters running full force, extra water bill due to taps being left on to prevent pipe burst, etc. We had roof leaking which damaged 15 rooms due to the bad weather. We served hot breakfast all morning. We never asked guests how many people were occupying our rooms, some rooms had 10 guests in their rooms. We just wanted to make sure people were warm, and dry, away from the freezing cold. I hope you understand. If you would like to reach me personally I will be happy to explain the expenses in detail. I have placed my phone number below. We have applied $105.00 credit to your CC.Sincerely,Natverbhai P[redacted]General ManagerBest Western Santa Rosa Inn###-###-####
Best Western Santa Rosa Inn Historic Rt Santa Rosa, NM January 11, Revdex.comDear Mr *** ***, I am respectfully responding to your complaint of the rate hike during the blizzardI understand this was an inconvenience seeing as the roads were closed from severe weather conditionsI
have applied a $discount to your billYou will see this credited to your credit cardDuring blizzards and excess snow, there are higher expenses for the businessThese expenses include but not limited to a parking lot getting severely damaged, hiring snow plows, extra salary paid to staff to shovel snow from door way, higher electricity bill due to heaters running full force, extra water bill due to taps being left on to prevent pipe burst, etcWe had roof leaking which damaged rooms due to the bad weatherWe served hot breakfast all morningWe never asked guests how many people were occupying our rooms, some rooms had guests in their roomsWe just wanted to make sure people were warm, and dry, away from the freezing coldWe did not have any rooms available on December because all rooms were reserved, we were forced to give you a room because you refused to leaveWe had to send our reservation to *** *** so that you can stay with usYou were charged a lower rate previous day because you had reserved the room a week in advanceDuring Christmas holidays the rates are higher because we have extra trafficI hope you understandIf you would like to reach me personally I will be happy to explain the expenses in detailI have placed my phone number belowWe have applied $credit to your CC.Sincerely,Natverbhai P***//###-###-####General ManagerBest Western Santa Rosa Inn
Best Western Santa Rosa Inn 2491 Historic Rt 66 Santa Rosa, NM 88435 January 11, 2016 Revdex.com Ac#[redacted], Order #[redacted]Dear Mr [redacted], I am respectfully responding to your complaint of the rate hike during the blizzard. I understand this was an inconvenience seeing as the roads were closed from...
severe weather conditions. I have applied a $105.00 discount to your bill. You will see this credited to your credit card. During blizzards and excess snow, there are higher expenses for the business. These expenses include but not limited to a parking lot getting severely damaged, hiring snow plows, extra salary paid to staff to shovel snow from door way, higher electricity bill due to heaters running full force, extra water bill due to taps being left on to prevent pipe burst, etc. We had roof leaking which damaged 15 rooms due to the bad weather. We served hot breakfast all morning. We never asked guests how many people were occupying our rooms, some rooms had 10 guests in their rooms. We just wanted to make sure people were warm, and dry, away from the freezing cold. I hope you understand. If you would like to reach me personally I will be happy to explain the expenses in detail. I have placed my phone number below. We have applied $105.00 credit to your CC.Sincerely,Natverbhai P[redacted]General ManagerBest Western Santa Rosa Inn###-###-####