Bestpass Inc Reviews (2)
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Bestpass Inc Rating
Address: 500 New Karner Rd, Suite 5, Albany, New York, United States, 12205
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Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Regards,*** *** Your website will only allow four attachments to be addedI have many more than thatThey owe me $+ $for the return of their transponders of which I didn't orderI ordered Complete PassThey sent me Core + Horizon after I explicitly told them I would not except Core + HorizonThey are a band of liars, cheaters, and thieves, and I am on a mission to make sure every driver I know is aware of that factThey claim that they have refunded $+ $to my credit card (debit card) and yet not a penny has hit my accountThis WILL NOT be over until I am fully paid back for their indiscretionsThey say that their have been many "unpleasant" communications with them, however, I haven't had a single phone communication with them since I received the package with the incorrect transponder(s)Many attempts to contact them on that day were the reason for me to contact the Revdex.com in the first placeAll communication between myself and BestPass has been by email, and has been CC'ed to Upstate NY Revdex.com, but I'm going to send one final email with both Upstate NY Revdex.com and BestPass as the recipients with ALL of the evidence in this caseOnce I have been fully refunded (money in my account) I will drop this and forget that I ever heard of BestPassOtherwise, next step, lawsuit
Please note after several unpleasant conversations and received emails, we have ceased all phone communications with the client. We have fully refunded all charges incurred on his account totaling $400 and consider this matter solved. His item was received as described and we are sorry...
he was not satisfied. WE did our best to get him what he needed in a timely manner. Please ask the complainant to no longer communicate with us if he cannot contain his anger and foul language. Our sales & support agents have been nothing but kind and considerate. Please see all attachments related to account. Feel free to reach me at [redacted] with any questions or concerns. Finance Administrator