bestprintbuy.com

9/2/2016Re: Complaint #[redacted]Greetings,In response to the customer’s request for a refund because the sign she ordered did not meet the legal requirements in her state, please do note the wording at the bottom of the attached page, which does clearly state that the customer is responsible for...

ensuring that the design is in compliance with any applicable laws. We do offer the ability for customers to add their own franchise name, and to add that franchise name if it is not already in our library of franchise names.Because the customer must agree to this language on the attached page before an order can be placed, we do stand by our determination not to offer a refund. If the customer wishes to contact us, we will be happy to offer a 30% product discount on a reprint with the necessary change, as is our standard offer in situations where the customer has made a mistake on the design for a yard sign.If you have any questions, please feel free to call us at ###-###-####, or to email us at [email protected],[redacted], Customer Care Specialist