BetaMed Reviews (2)
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Address: 1908 Greenfield Plz, Bryan, Texas, United States, 77802-3410
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Address: 1908 Greenfield Plz, Bryan, Texas, United States, 77802-3410
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www.betamedbcs.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Business has picked up the chair and a replacement sleep chair has been ordered. Regards,
[redacted]
Mr. [redacted],When you and I first spoke on Saturday, April 8th, you noted the chair didn't recline like you thought it would for sleeping but then indicated you wanted your wife to return to town and look at the chair before we did anything. I was then in fact out a portion of last week, and my...
staff was off on Friday, April 14th in observance of Good Friday. I agree we should have been handled more quickly for you. Then, you and I spoke on Saturday, April 15th, I asked that you give me Monday to find a solution to resolve the situation. I will call you today, Tuesday, April 18th to discuss that solution. Thank you,[redacted]