Bethel Alaska PC

Customers do not get asked to leave the shop and stop being a customer without extensive efforts to try and develop a positive rapport and solutions so that all parties are satisfied.This customer administered to the business owner a very poor, negative attitude on not just multiple, but every
single in-person interactionNo one should have to deal with excessive negative attitudeThe Shop Owner does have the right to say he or she is not interested in having to deal with a customer who cannot or will not attempt to ever put any, any effort - at all, into being amicable and put even a hint of effort into having a positive interaction with another human being, in this case, the Shop OwnerThe Shop Owner attempted on multiple occasion to have a friendly and professional delivery of services to the customer from the time of intake (of the phone repair project), so telephonic follow-ups, in-person reporting of project progress reports, and at the time of showing the completed phone repair (including testing of all functions of the phone)It is not known why the customer was exhibiting such behavior towards the Shop Owner on every in-person occasionOur biggest problem with this report is that the customer absolutely, positively did not, at any time, say they were sorry, for anythingThis claim is absolutely untrue.The good news is that time heals all wounds, and allows people to put into perspective situations like this: where two humans are not thrilled with each other's demeanor and decorumFor instance, the shop has been open and successfully serving the people of the YK Delta since 2004, and the owner has had positive and amicable interactions with the tens of thousands of customers that have visited the shopLikewise, it is highly unlikely that the customer give everyone negative attitude constantly, eitherWe are comfortable feeling that the customer is at heart, a good person and wish her well