Better Body Source, Inc.

Dear *** ***:
*** *** ***, with a mailing address of *** *** *** *** *** *** ** ***, ("Eden") received your inquiry dated April 16,regarding a complaint made by *** *** (the "Customer") concerning the Customer's order of *** ***
We appreciate the opportunity to respond to the Customer's concerns.*** identified that, on April 15, 2015, the Customer ordered a *** *** makeup kit through one of *** authorized resellers, Better Body Source, Incd/b/a Exclusive Makeup Offers (the "Company"), with a mailing address of * *** *** *** *** ** ***The Customer enrolled through the Company's web site in a 15-day trial offer of *** *** for a $trial, shipping and handling fee and enrollment in our monthly home delivery programAccording to the terms posted on the enrollment page and in the detailed "Terms of Offer" on the web site, if the Customer did not like the trial product, she could obtain a Return Merchandise Authorization ("RMA") number from the Company before the end of the 15-day trial and return the product to avoid further chargesOn April 20, 2015, when we reviewed the Customer's complaint, we cancelled her membership in the home delivery programAs a result, she will not receive any future shipments and she will not incur any additional chargesIn addition, as a matter of customer service, on April 20, 2015, the Company refunded the Customer's account in full for $to the credit card that the Customer provided at sign-upThank you for bringing this matter to our attentionWe trust that this response addresses your inquiry.
Please let us know if you have any further questionsBest Regards,
MrColby R***
Owner
[email protected]