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Better Events Catering

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Better Events Catering Reviews (2)

Review: **. [redacted] and his catering company catered my wedding reception at the [redacted] on 9/15/2013. At the reception, the wedding coordinator, [redacted] from [redacted] provided **. [redacted] $1000 in cash. The payment was to cover the remaining balance as well as tip/incidentals for my account. **. [redacted] indicated that **. [redacted] accepted the payment and indicated that he would mail an updated invoice/receipt the next day. The invoice did not come and my credit card was charged $888.58. When I returned from my honeymoon, I contacted **. [redacted] and he agreed to refund the credit card payment and send me an adjusted receipt. As of today, I have yet to receive the credit. I have placed numerous calls and sent numerous email to **. [redacted] and have not received a response.Desired Settlement: I would like $888.58 to be credited back to by credit card

Review: Better Events Catering charged me for an event which they did not provide all the menu items or staff. The owner/manager (Roberto) charged me for a bartender and a supervisor who never showed up to my event. They charged me for items on the menu (juice, bottled water, appetizers, and side dishes) that were not served. His staff took my cake knife and despite several emails and phone calls, Roberto never attempted to resolve my issues with this catering business. This complaint serves to address the over charge on my bill for a bartender and a supervisor who never showed up at my home. Better Events Catering should refund me for the knowingly overcharging me for staff that was not present at my event. Also, his bait and switch of serving overcooked chunks of steaks instead of filet mignon is another area of concern. This business should be investigated for their unprofessionalism and dishonesty with clients.

Product_Or_Service: Catering for my husband's birthday party

Order_Number: N/A

Account_Number: Signed contract withDesired Settlement: DesiredSettlementID: Refund

I would like Roberto to send me a refund for the two staff members that he charged me for on my original contract with his company.

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Description: Caterers

Address: 14220 Sullyfield Cir Ste K, Chantilly, Virginia, United States, 20151

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