This customer is stating false accusations. She called today on December 22, 2016 before noon saying she did not receive her refund. [redacted] gave her the refund on December 19, as we told her, and she claimed after 3 days it should be in her bank immediately. We told her it can take 2-5 days for a...
refund, and she continuously argued that it needed to be in her bank by the third day. The third day, December 22, wasn't even finished yet (it was still morning) so she still had time to receive her refund. We have attached the refund receipt that was she was given on December 19, and she was also sent a copy of this receipt as well. If she had issues she should have contacted her bank, because we issued the refund to her with proof. She had no reason to continue arguing when we already explained to her that the refund was already given to her and she needed to wait until it cleared to her bank.
Business states that customer may return the transmission back to the business and he will get what he paid for the unit. Which is around $500.
This customer is stating false accusations. She called today on December 22, 2016 before noon saying she did not receive her refund. [redacted] gave her the refund on December 19, as we told her, and she claimed after 3 days it should be in her bank immediately. We told her it can take 2-5 days for a...
refund, and she continuously argued that it needed to be in her bank by the third day. The third day, December 22, wasn't even finished yet (it was still morning) so she still had time to receive her refund. We have attached the refund receipt that was she was given on December 19, and she was also sent a copy of this receipt as well. If she had issues she should have contacted her bank, because we issued the refund to her with proof. She had no reason to continue arguing when we already explained to her that the refund was already given to her and she needed to wait until it cleared to her bank.