Better Jewelry Enterprise, Inc

Firstly, neither aluminum nor copper is magnetized, so the items were neither of those materialsIn order to protect from tarnish and wear, many genuine sterling silver items are coated
with rhodium, which has nickel in itThis material is magnetizedThis is what the test picked up onIn order to get an accurate read, you need to use a computer or melt it downAlternatively, you can scrape the rhodium off and test the sterling silver underneathAll of our jewelry is as advertisedWe have been in business for decades, and stand behind our products

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It's been tested twice by silver buyers and it's been rejected twice for not being silver if it is real silver why can't I sell it to a silver buyer do you guys want me to take it and record it to prove that it's not real silver? I'm stuck with this piece of crap metal that can not sell or get rid of itUnless you can give me the total weight of both items of pure silver to sell I'm very sick so I need the money that's why I'm trying to sell those items
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
It's been tested twice by silver buyers and it's been rejected twice for not being silver if it is real silver why can't I sell it to a silver buyer do you guys want me to take it and record it to prove that it's not real silver? I'm stuck with this piece of crap metal that can not sell or get rid of it. Unless you can give me the total weight of both items of pure silver to sell I'm very sick so I need the money that's why I'm trying to sell those items.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Better Jewelry Enterprise, Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 
 I'm still stuck with this worthless scrap metal I just want company better jewelry to give me my money back since I can't sell it as it's been tested over and over and it's not real silver. I need money to use towards my medical care I have [redacted] and [redacted].
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Firstly, neither aluminum nor copper is magnetized, so the items were neither of those materials. In order to protect from tarnish and wear, many genuine sterling silver items are coated with rhodium, which has nickel in it. This material is magnetized. This is what the test picked up on. In order...

to get an accurate read, you need to use a computer or melt it down. Alternatively, you can scrape the rhodium off and test the sterling silver underneath. All of our jewelry is as advertised. We have been in business for decades, and stand behind our products.

As we have already stated, neither aluminum nor copper is magnetized, so the items were neither of those materials. In order to protect from tarnish and wear, many sterling silver items are coated with rhodium, which has nickel in it. This material is magnetized. This is what the test picked up on. In order to get an accurate read, you need to use a computer or melt it down. Alternatively, you can scrape the rhodium off and test the sterling silver underneath. We have been in business for over 20 years. We have no need to mis-advertise a few items. Our reputation is untarnished and it is thus because we are honest and strive to do right by our customers. It is clear that this particular complaint is nothing but a ploy to extort money from us. The person himself said that he is sick and needs money. A person in need of money will say anything to obtain the money he needs, which is precisely what is going on here.

Review: I purchased a bracelet and jesus piece from the sellers [redacted] account about 3-5 years ago the bracelet titled .925 real sterling silver sold for $200 aand jess piece sold for $90 also stated real .925 sterling silver years passed and I finally bought some real 14th gold so decided to sell the .925 aands scrap metal and was shocked when broker used a magnet and it flew over and got stuck to magnet now real .925 sterling silver does not stick to magnets so the seller sold me brass or aluminum and they have been in business on [redacted] for many years selling that metal as sterling silver I contacted them but no response I'd like my money back or the appropriate weight of items I real silver as I was originally sold I can't even en imagine how many people have been ripped off as one does not usually take there items to get tested to see if it's real since items are marked real .925 silver that's illegal to mark jewelry and it not be as marked. What a ripoff and they should be investigated to see if there whole inventory is fameDesired Settlement: I would like my full purchase price refund and I will mail them back there scrap metal pendant=$90 bracelet=$200 back to my [redacted] account [redacted]

Business

Response:

Firstly, neither aluminum nor copper is magnetized, so the items were neither of those materials. In order to protect from tarnish and wear, many genuine sterling silver items are coated with rhodium, which has nickel in it. This material is magnetized. This is what the test picked up on. In order to get an accurate read, you need to use a computer or melt it down. Alternatively, you can scrape the rhodium off and test the sterling silver underneath. All of our jewelry is as advertised. We have been in business for decades, and stand behind our products.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

It's been tested twice by silver buyers and it's been rejected twice for not being silver if it is real silver why can't I sell it to a silver buyer do you guys want me to take it and record it to prove that it's not real silver? I'm stuck with this piece of crap metal that can not sell or get rid of it. Unless you can give me the total weight of both items of pure silver to sell I'm very sick so I need the money that's why I'm trying to sell those items.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

At this time, I have been contacted directly by Better Jewelry Enterprise, Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

I'm still stuck with this worthless scrap metal I just want company better jewelry to give me my money back since I can't sell it as it's been tested over and over and it's not real silver. I need money to use towards my medical care I have [redacted] and [redacted].

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

As we have already stated, neither aluminum nor copper is magnetized, so the items were neither of those materials. In order to protect from tarnish and wear, many sterling silver items are coated with rhodium, which has nickel in it. This material is magnetized. This is what the test picked up on. In order to get an accurate read, you need to use a computer or melt it down. Alternatively, you can scrape the rhodium off and test the sterling silver underneath. We have been in business for over 20 years. We have no need to mis-advertise a few items. Our reputation is untarnished and it is thus because we are honest and strive to do right by our customers. It is clear that this particular complaint is nothing but a ploy to extort money from us. The person himself said that he is sick and needs money. A person in need of money will say anything to obtain the money he needs, which is precisely what is going on here.