To whom it may concern, Mr [redacted] placed multiple simultaneous letters of complaint, phones calls, and social media posts regarding this issueWe apologize that the response to the Revdex.com was missed and was not more timelyThe response below is what was recently submitted to the Department of Consumer Affairs and we submit it to you as documentation that we have responded to Mr [redacted] and consider this matter to be resolvedWe again apologize for the issue this has causedThank youCustomer Support ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Dept of [redacted] response submitted 12/1/Thank you for informing us of this concernWe believe this issue was resolved while this complaint was in processThere was a technical issue that caused Mr***' coupon not to deduct during his initial purchase, we reapplied the coupon which would be valid on his next shopping trip, but this was not satisfactory to Mr***In lieu of this, he was mailed a gift card for $to reimburse him for his coupon and inconvenienceThis was mailed directly to his homeWe sincerely apologize to Mr [redacted] that this promotion did not work as expected and we will make every effort to ensure this does not happen in the futureThank you for your time and please let us know if we can be of further assistance with this issueMs [redacted] Customer Support
Better Rooter - Excellent, friendly, and experienced service This fellow has cleaned drains all over Valpo for years and knew all about the problems on my particular street He explained what had happened in my case (roots), where it happened in the line, and informed me of options to reduce future problems His work is guaranteed but Iâ m sure he fixed the problem It was very nice to be working with a long-time Valpo person
To whom it may concern, Mr [redacted] placed multiple simultaneous letters of complaint, phones calls, and social media posts regarding this issueWe apologize that the response to the Revdex.com was missed and was not more timelyThe response below is what was recently submitted to the Department of Consumer Affairs and we submit it to you as documentation that we have responded to Mr [redacted] and consider this matter to be resolvedWe again apologize for the issue this has causedThank youCustomer Support ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Dept of [redacted] response submitted 12/1/Thank you for informing us of this concernWe believe this issue was resolved while this complaint was in processThere was a technical issue that caused Mr***' coupon not to deduct during his initial purchase, we reapplied the coupon which would be valid on his next shopping trip, but this was not satisfactory to Mr***In lieu of this, he was mailed a gift card for $to reimburse him for his coupon and inconvenienceThis was mailed directly to his homeWe sincerely apologize to Mr [redacted] that this promotion did not work as expected and we will make every effort to ensure this does not happen in the futureThank you for your time and please let us know if we can be of further assistance with this issueMs [redacted] Customer Support
Better Rooter - Excellent, friendly, and experienced service This fellow has cleaned drains all over Valpo for years and knew all about the problems on my particular street He explained what had happened in my case (roots), where it happened in the line, and informed me of options to reduce future problems His work is guaranteed but Iâ m sure he fixed the problem It was very nice to be working with a long-time Valpo person