BetterDoctor

Upon becoming aware of his complaint, immediately took [redacted] 's phone and fax number out of our outreach system to ensure he is not reached out to again by BetterDoctor, thus resolving his issueWe also reached out to him directly over the phone to address his concerns about the legitimacy of our outreach and spoke with him about our contracted partnership with health plans that he networks with

Dr [redacted] , AmWell has refreshed their system and has taken off your reviewYou can see results hereDue to technical challenges, they had to take down your profile completely in order to take down the rating Again, we appreciate you contacting us to address this issueLet us know if you have any further concerns Best, The BetterDoctor Team

Complaint: [redacted] I am rejecting this response because:I will give them the two weeks they need, starting from today's date for that website Amwell to refresh their systemThey need to get in touch with Amwell to refresh their system and they need to inform them with the disputeOtherwise the complaint will still need to be active and open till it is resolved.In that case I need also to file a complaint against Health Grade website separetly Thank you!Sincerely, [redacted]

Complaint: [redacted] Although they state they discussed the legitimacy of the issue with me, it was clear in my discussion with them that they repeatedly sent faxes to my business without my permissionI am glad that they have taken my name out of their system and consider this issue closed Thank you for your help in addressing this issue.Sincerely, [redacted]