Bettger Properties Inc

Review: We signed an agreement with this company. At the time we were stationed in Japan, our property manager promised us that she would take care of the property and help us to improve it so that we can start making equity.

A year into the contract she began to fluctuate in her communication. When we asked for certain things such as evidence of work performed or payments. She delivered them hesitently and in a very slow manner. We looked for our tenants phone numbers because we began to speculate that the work that was said done was never completed. With hesitation she gave us our tenants information. As soon as I called my tenant and asked if certain tasks were completed she said no. And that our property manager had told her that we as owners couldn't afford them, so thats why they weren't done. And this was untrue. We had specifically told her that if things needed to be done we wanted quotes. That's all we asked for. Also, during this time our tenant expressed that the property manager was trying to buy them out of our contract. She basically wanted to convince them to move from our premises and she would rent them a "better house". After this conversation with our tenant we decided to end our two year relationship. Of course we could not get a hold of her. She never answered our calls, she sometimes responded via text or emails. We then called her boss, explained the situation and said we were not satisfied with their work or work ethic. He didn't seem to care about loosing our two year commitment. We waited about a month to receive our deposit and still two months later we have NOT received our keys to the property. We are active duty family living Virginia and our property is in California. With my husbands responsibility in the Corp it makes it difficult for us to travel to California often.Desired Settlement: I was very unsatisfied with the practices of this office. I wish not any one else to go through this hassle especially military families.