Beverly's Of Edmonton Ltd

We write in response to the Revdex.com complaint, dated February *, 2016, initiated by customer *** *** (#***)We have investigated this matter and deny any allegation of wrongdoingNHL GameCenter LIVE recently was re-branded as NHL.TV and currently is operated by MLBAM on behalf of
the NHL*** *** is a valued customer, and NHL.TV Customer Service contacted her to confirm that her subscription access to NHL.TV did not change during the re-branding process (and continues to be offered at no additional cost for the current season)We understand *** *** is enjoying her subscription and is satisfied with the resolution of her complaintIf *** *** requires assistance in the future, we encourage her to contact the NHL.TV Customer Service department at ###-###-####As we have confirmed *** *** is able to access her existing subscription, we believe her complaint is addressed in a satisfactory manner and now consider it resolved

We write in response to the Revdex.com complaint, dated February **, 2016, initiated by customer *** *** (#***)NHL GameCenter LIVE was recently re-branded as NHL.TV and is currently operated by MLBAM on behalf of the NHLMLBAM has investigated this matter and we deny any allegation of
wrongdoingThe blackouts about which *** *** has complained are being enforced by MLBAM in accordance with the terms of sale to which *** *** agreed when he purchased his monthly subscriptionNevertheless, NHL.TV Customer Service contacted *** *** to discuss his concerns, including the blackouts applicable to his locationAs a courtesy and in full settlement of his complaint, *** *** was provided with a full refund for the amounts he has paid this season ($120.95)We understand *** *** is satisfied with the resolution of his complaintIf *** *** requires assistance in the future, we encourage him to contact the NHL.TV Customer Service department at ###-###-####As this is the remedy originally requested by the customer, we believe his complaint is addressed in a satisfactory manner and now consider it resolved

We write in response to the Revdex.com complaint, dated March *, 2016, initiated by customer *** *** (#***)NHL GameCenter LIVE was recently re-branded as NHL.TV and is currently operated by MLBAM on behalf of the NHLMLBAM has investigated this matter and we deny any allegation of wrongdoing
The blackouts about which *** *** has complained are being enforced by MLBAM in accordance with the terms of sale to which *** *** agreed when she purchased her subscriptionNevertheless, NHL.TV Customer Service contacted *** *** to discuss her concerns, including the blackouts applicable to her locationAs a courtesy and in full settlement of her complaint, *** *** was provided with a full refund ($105.09, made in two installments of $and $65.09)We understand *** *** is satisfied with the resolution of her complaintIf *** *** requires assistance in the future, we encourage her to contact the NHL.TV Customer Service department at ###-###-####As this is the remedy originally requested by the customer, we believe her complaint is addressed in a satisfactory manner and now consider it resolved

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***