Ms***Thank you for reaching out to us regarding your concerns about the costs associated with redeeming a vehicle that has been towed for being illegally parkedI have found the tow you mention in your complaint and have confirmed that the vehicle was towed because it was parked blocking a garageI have also confirmed that the fees you were charged were accurate, and in compliance with Texas Administrative Code Chapter 86.455, which regulates that amount we are authorized to chargeBecause the fees charged were in compliance with the law, no refund will be provided at this timeRespectfully, [redacted] Bexar Towing
Ms [redacted] ,Thank you for forwarding your concerns to us via the Revdex.comUnfortunately, your complaint did not include enough information to locate your casePlease provide me with your vehicle color, year, make, model and license plate number so I can locate your file to respond directly to your complaints Respectfully, [redacted]
Mr [redacted] ,Please provide me with the color, year, make, model and license plate number of your vehicle so I can locate your file and respond to your concerns.Respectfully,***
Ms [redacted] ,I apologize for the difficulty that you are having with your damage claimI will certainly address your concernsPlease forward me your vehicle color, year, make and model so that I can research your claim and respond to you.Respectfully,Bexar Towing
Mr***As discussed with you over the phone and via email, the check was issued and mailed to the address that was provided on your driver's license at the time you redeemed your vehicleUnfortunately, that address was not valid for you, and we had to wait for the mail to be returned to ensure
that duplicate checks weren't issuedDespite not receiving the original check back through the mail system, we issued a replacement check that we are showing as delivered via the USPS on October If you have not received this check, please let us know. Respectfully,Bexar Towing
I have received your complaint and am in the process of researching itI will contact you as soon as I have the information on your claim and can respond.Respectfully,Bexar Towing Claims
Ms***I apologize for the difficulties you are having in resolving your damage claimYou mention in your complaint that you were asked to provide your vehicle license platePlease forward me your vehicle information including color, year, make, model and license plate, so that I can
find your claim and respondRespectfully,Bexar Towing
Ms. [redacted]Thank you for reaching out to us regarding your concerns about the costs associated with redeeming a vehicle that has been towed for being illegally parked. I have found the tow you mention in your complaint and have confirmed that the vehicle was towed because it was parked blocking a...
garage. I have also confirmed that the fees you were charged were accurate, and in compliance with Texas Administrative Code Chapter 86.455, which regulates that amount we are authorized to charge. Because the fees charged were in compliance with the law, no refund will be provided at this time. Respectfully,[redacted]Bexar Towing
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
One I should have not even been charged the second time in 2014 I paid it because I jus had a baby I NEEDED MY CAR SO I HAD NO OTHER OPTIONS. THE FIRST TIME MY STICKER WAS...
STOLEN FROM MY WINDSHIELD. ON THIS OCCASION MY WHOLE WINDSHIELD WAS SHATTERED IN I HAD A TEMPORARY PASS THAT JUS EXPIRED ON THE 8 OF AUG I HAD MY WINDSHIELD REPLACED 2 DAYS AGO. I HAD MY STICKER FROM MY SHATTERED WINDSHIELD ON THE NEW WINDSHIELD. THEREFORE THERE WAS NO NEED TO GET ANOTHER PASS. ALSO I WAS VERBALLY TOLD BY UR EMPLOYEE IF I HAVE A PAID COVERED PARKING SPACE I WILL NOT BE TOWEF FROM IT EVEN IF I HAVE GUEST OVER WITHOUT A PASS OR PERMIT IT WILL NOT BE TOWED. I RECORDED THE WHOLE CONVERSATION IN CASE THIS MISHAP HAPPENS TO HAPPEN TO ME AGAIN. I'm to be moved out in 1 day was told I lease the covered parking if my sticker falls off or something shall happen to it not to worry Mk sure I park in my space and I can't be towed. That's misleading me to park there thinking I'm fine since I pay the space it's on your covered parkn log so in other words park there so I can tow ur car. I have the conversation specifically indicating I WILL NOT BE TOWED I HAVE SPACE LEASE AGREEMENT. I WOULD HV NOT LET MY CAR BE TOWED IF I WASNT MIS LEAD TO PARK THERE IF MY STICKER WOULDNT STAY SECURED. IN FACT A NEIGHBOR HANDED ME MY STICKER THAT WAS ON THE GROUND WHERE MY CAR WAS PARKED. MY STICKER COULD NOT HAVE CAME OFF MY DASH WITHOUT HELP. IF IT HAD FALLEN UT WOULD HAVE BEEN ON MY FLOOR BOARD OR DASH OF MY CAR BUT IT WAS OUT MY CAR ON THE GROUND. I WAS MIS LEAD TO PRK THERE EVEN UF MY STICKER WOULDNT STAY UP EVEN A GUEST CAN AND WOULD NOT BE TOWED UF PARKED IN MY PAID SPACE. THAT'S WRONG TO HAVE ME PRK THERE ME KNOWING I HV 1 DAY TO BE MOVED OUT THINKING IT WONT BE TOWED ITS PAID FOR THEN FOR YOU GUYS TO TK IT ANYWAY. TGTHAT'S SETTING ME UP FOR FAILURE TO BE TOWED. I CAN LET U LISTEN TO THE RECORDING. I AIN'T DUMB IN LETTING YOU GUYS DO IT TO ME AGAIN I MADE SURE . so attached is the file of the recording. I didn't get another permit sticker because I'm moving tomorrow I don't HV the extra $25 to throw down the drain so I kept my sticker from my shattered windshield. I CNT even afford school clothes it shoes for my kids at the moment my daughters father just passed from a stroke funeral expenses hurt. I'm struggling no family no nothing I refuse to let you guys tk the only thing I HV to get around its a crappy car but I get where I need to. I UV a 3, 2, and 6 yr old. Its not easy without any family or help. I'm sorry but it wrong to tell me one thing and reassure me of it but then to my car regardless.
Ms. [redacted],I apologize for the difficulty that you are having with your damage claim. I will certainly address your concerns. Please forward me your vehicle color, year, make and model so that I can research your claim and respond to you.Respectfully,Bexar Towing
Mr. [redacted],Please provide me with the color, year, make, model and license plate number of your vehicle so I can locate your file and respond to your concerns.Respectfully,[redacted]
Ms. [redacted],Thank you for forwarding your concerns to us via the Revdex.com. Unfortunately, your complaint did not include enough information to locate your case. Please provide me with your vehicle color, year, make, model and license plate number so I can locate your file to respond...
directly to your complaints. Respectfully,[redacted]
Complaint: 10810843
I am rejecting this response because:The request was regarding the make and model of my vehicle. It is a blue 2010 Honda Fit
Regards,
[redacted]
So far nothing has been resolvedThey said they would contact me but no one has reached out yet [redacted]
Ms***Thank you for reaching out to us regarding your concerns about the costs associated with redeeming a vehicle that has been towed for being illegally parkedI have found the tow you mention in your complaint and have confirmed that the vehicle was towed because it was parked blocking a garageI have also confirmed that the fees you were charged were accurate, and in compliance with Texas Administrative Code Chapter 86.455, which regulates that amount we are authorized to chargeBecause the fees charged were in compliance with the law, no refund will be provided at this timeRespectfully, [redacted] Bexar Towing
Ms [redacted] ,Thank you for forwarding your concerns to us via the Revdex.comUnfortunately, your complaint did not include enough information to locate your casePlease provide me with your vehicle color, year, make, model and license plate number so I can locate your file to respond directly to your complaints Respectfully, [redacted]
Complaint: I am rejecting this response because:The request was regarding the make and model of my vehicleIt is a blue Honda Fit Regards, [redacted]
Mr [redacted] ,Please provide me with the color, year, make, model and license plate number of your vehicle so I can locate your file and respond to your concerns.Respectfully,***
Ms [redacted] ,I apologize for the difficulty that you are having with your damage claimI will certainly address your concernsPlease forward me your vehicle color, year, make and model so that I can research your claim and respond to you.Respectfully,Bexar Towing
Mr***As discussed with you over the phone and via email, the check was issued and mailed to the address that was provided on your driver's license at the time you redeemed your vehicleUnfortunately, that address was not valid for you, and we had to wait for the mail to be returned to ensure
that duplicate checks weren't issuedDespite not receiving the original check back through the mail system, we issued a replacement check that we are showing as delivered via the USPS on October If you have not received this check, please let us know. Respectfully,Bexar Towing
Please see attached letter
I have received your complaint and am in the process of researching itI will contact you as soon as I have the information on your claim and can respond.Respectfully,Bexar Towing Claims
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
*** Here is the info requested Dodge Charger RT ,Red license ***
Ms***I apologize for the difficulties you are having in resolving your damage claimYou mention in your complaint that you were asked to provide your vehicle license platePlease forward me your vehicle information including color, year, make, model and license plate, so that I can
find your claim and respondRespectfully,Bexar Towing
Ms. [redacted]Thank you for reaching out to us regarding your concerns about the costs associated with redeeming a vehicle that has been towed for being illegally parked. I have found the tow you mention in your complaint and have confirmed that the vehicle was towed because it was parked blocking a...
garage. I have also confirmed that the fees you were charged were accurate, and in compliance with Texas Administrative Code Chapter 86.455, which regulates that amount we are authorized to charge. Because the fees charged were in compliance with the law, no refund will be provided at this time. Respectfully,[redacted]Bexar Towing
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
One I should have not even been charged the second time in 2014 I paid it because I jus had a baby I NEEDED MY CAR SO I HAD NO OTHER OPTIONS. THE FIRST TIME MY STICKER WAS...
STOLEN FROM MY WINDSHIELD. ON THIS OCCASION MY WHOLE WINDSHIELD WAS SHATTERED IN I HAD A TEMPORARY PASS THAT JUS EXPIRED ON THE 8 OF AUG I HAD MY WINDSHIELD REPLACED 2 DAYS AGO. I HAD MY STICKER FROM MY SHATTERED WINDSHIELD ON THE NEW WINDSHIELD. THEREFORE THERE WAS NO NEED TO GET ANOTHER PASS. ALSO I WAS VERBALLY TOLD BY UR EMPLOYEE IF I HAVE A PAID COVERED PARKING SPACE I WILL NOT BE TOWEF FROM IT EVEN IF I HAVE GUEST OVER WITHOUT A PASS OR PERMIT IT WILL NOT BE TOWED. I RECORDED THE WHOLE CONVERSATION IN CASE THIS MISHAP HAPPENS TO HAPPEN TO ME AGAIN. I'm to be moved out in 1 day was told I lease the covered parking if my sticker falls off or something shall happen to it not to worry Mk sure I park in my space and I can't be towed. That's misleading me to park there thinking I'm fine since I pay the space it's on your covered parkn log so in other words park there so I can tow ur car. I have the conversation specifically indicating I WILL NOT BE TOWED I HAVE SPACE LEASE AGREEMENT. I WOULD HV NOT LET MY CAR BE TOWED IF I WASNT MIS LEAD TO PARK THERE IF MY STICKER WOULDNT STAY SECURED. IN FACT A NEIGHBOR HANDED ME MY STICKER THAT WAS ON THE GROUND WHERE MY CAR WAS PARKED. MY STICKER COULD NOT HAVE CAME OFF MY DASH WITHOUT HELP. IF IT HAD FALLEN UT WOULD HAVE BEEN ON MY FLOOR BOARD OR DASH OF MY CAR BUT IT WAS OUT MY CAR ON THE GROUND. I WAS MIS LEAD TO PRK THERE EVEN UF MY STICKER WOULDNT STAY UP EVEN A GUEST CAN AND WOULD NOT BE TOWED UF PARKED IN MY PAID SPACE. THAT'S WRONG TO HAVE ME PRK THERE ME KNOWING I HV 1 DAY TO BE MOVED OUT THINKING IT WONT BE TOWED ITS PAID FOR THEN FOR YOU GUYS TO TK IT ANYWAY. TGTHAT'S SETTING ME UP FOR FAILURE TO BE TOWED. I CAN LET U LISTEN TO THE RECORDING. I AIN'T DUMB IN LETTING YOU GUYS DO IT TO ME AGAIN I MADE SURE . so attached is the file of the recording. I didn't get another permit sticker because I'm moving tomorrow I don't HV the extra $25 to throw down the drain so I kept my sticker from my shattered windshield. I CNT even afford school clothes it shoes for my kids at the moment my daughters father just passed from a stroke funeral expenses hurt. I'm struggling no family no nothing I refuse to let you guys tk the only thing I HV to get around its a crappy car but I get where I need to. I UV a 3, 2, and 6 yr old. Its not easy without any family or help. I'm sorry but it wrong to tell me one thing and reassure me of it but then to my car regardless.
So far nothing has been resolved. They said they would contact me but no one has reached out yet. [redacted]
Ms. [redacted],I apologize for the difficulty that you are having with your damage claim. I will certainly address your concerns. Please forward me your vehicle color, year, make and model so that I can research your claim and respond to you.Respectfully,Bexar Towing
Mr. [redacted],Please provide me with the color, year, make, model and license plate number of your vehicle so I can locate your file and respond to your concerns.Respectfully,[redacted]
Ms. [redacted],Thank you for forwarding your concerns to us via the Revdex.com. Unfortunately, your complaint did not include enough information to locate your case. Please provide me with your vehicle color, year, make, model and license plate number so I can locate your file to respond...
directly to your complaints. Respectfully,[redacted]
Complaint: 10810843
I am rejecting this response because:The request was regarding the make and model of my vehicle. It is a blue 2010 Honda Fit
Regards,
[redacted]