Beyond Hardwood Floors

I did contact Kenny that dayHis workers even wrote noted some damages on the ticket they gave meI texted him and we went back and forth until he gave me the number of someone else who said my days had expired

*** * *** has and was responsible for the reporting of her damagesUsually in some cases we allow some level of leniency for claims, because we do realize that sometimes customers need a little extra time to unpack belongings and get everything situated***'s move was on Spetember
9th of We didn't hear anything from her or her insurance company until March 3rd of This is completely beyond the scope of reporting damages, and there is no way to accurately pinpoint the cause of damage*** could have added these damages herself, and there would be no way of us knowingThe movers that moved her are not even employed with our company anymoreThis is how long ago we are talking aboutIf there were any communication from her or some type of record showing that she communicated with our company directly or our claims department we would be able to work with her but she didn't reach out to us until the next yearWe are trying our best to run a credible organization and complaints such as these can be very damaging if these claims aren't handled correctlyThis is why we set a time frame to report damages because if we didn't anyone could claim damage at anytime for the res of their lives