Beyond Pro-Custom Color & Paint

Review: ON 5/12/14, MR.[redacted] CAME TO MY HOME TO GIVE ME AN ESTIMATE FOR AN EXTERIOR PAINT JOB OF MY HOME. HE QUOTED ME $1800. I SHOWED HIM A BUSINESS CARD THAT HE HAD GIVEN ME APPROXIMATELY 5 MONTHS AGO WHEN HE WAS IN THE NEIGHBORHOOD WHICH SHOWED A HAND WRITTEN ESTIMATE OF $1600. HE THEN AGREED TO CHARGE ME $1600 AS STATED ON THE BUSINESS CARD. I SHOWED HIM THE COLORS I WANTED. HE CALLED ME THE NEXT DAY SAYING HE HAD JUST PAINTED A HOUSE WITH THE SAME COLORS AND HE HAD THE PAINT AVAILABLE. HE EMAILED ME 2 PICTURES WITH THE COLORS. HE TOLD ME IF I LIKED THE COLORS, HE COLORS HE WOULD GIVE ME $100 DISCOUNT WHICH BRING THE TOTAL TO $1500 IN CASH. HE SAID HE WOULD PAINT A SECTION OF THE BACK OF THE HOUSE SO I COULD HAVE AN IDEA OF THE COLOR OF THE PAINT AFTER HIS WORKERS COMPLETED THE CAULKING. HE TOLD ME THIS WAS A 3 DAY JOB. DAY 1-HIS WORKERS WOULD POWER WASH THE HOUSE. DAY 2-THEY WOULD CAULK/PRIME THE HOUSE. DAY 3-THEY WOULD PAINT THE HOUSE.HE DID NOT DO WHAT HE SAID HE WAS GOING TO DO. ON DAY 1-HIS WORKERS POWER WASHED THE HOUSE IN 15 MINUTES.DAY -HIS WORKERS DID MINOR CAULKING/PRIMING TO THE HOUSE THEN PAINTED THE ENTIRE HOUSE.ON DAY 1, I CALLED MR. [redacted] TO COMPLAINED ABOUT THE QUICK POWER WASH JOB AND HE TOLD ME THAT WAS NORMAL TIMING BECAUSE HIS MEN USED AN INDUSTRIAL POWER WASHER. ON DAY 2-I CALLED MR.[redacted]. I ASKED WHAT HAPPENED TO THE 3 DAY PROCESS HE TOLD ME WOULD HAPPEN. I TOLD HIM HE TOLD ME AFTER CAULKING IT NEEDED TO DRY AND SET BECAUSE IT EXPANDS AND THAT IT NEEDED SUFFICIENT TIME TO DRY/SET. AT THIS TIME, I TOLD HIM THAT I DID NOT LIKE THE COLORS. I ASKED HIM WHAT HAPPENED TO HIS PAINTING A SECTION OF THE HOUSE SO I COULD GET AN IDEAN OF THE COLORS? MR. [redacted] BECAME VERY CURT WITH ME TELLING ME THAT HIS WORKERS DO NOT CARE IF I DON'T LIKE THE COLORS, THEY WANT THEIR MONEY.HE THEN PROCEEDED TO TELL ME THAT IT IS GOING TO COST ME $2000 IF I WANT THE JOB REDONE. HE REFUSED TO WORK WITH ME AND MY DISSATISFACTION WITH THE JOB. MR. [redacted] IS A FAST TALKING DISHONEST BUSINESSMAN.Desired Settlement: MR.[redacted] EMAILED ME AN INVOICE LISTING A JOB DESCRIPTION, STATING THAT I CURRENTLY OWE $1280 FOR 80% OF THE WORK DONE AND THIS AMOUNT IS DUE IN 10 DAYS. HE EMAILED ME THIS INVOICE AFTER 13 DAYS OF THE JOB, HE THREATENED TO TAKE ME TO COURT OR PLACE A PROPERTY LIEN ON MY HOME.I DO NOT OWE BEYOND PRO CUSTOM PAINTING ANYTHING. MR. [redacted] BREACHED THE ORAL CONTRACT.I WOULD LIKE FOR HIM TO STOP WITH THE THREATS OF LEGAL ACTION. I HAVE HIRED ANOTHER PAINTER.HE NEEDS TO CEASED TO DESIST.

Business

Response:

The company states that they are settling with the consumer for $400 and will not pursue the invoice they sent any further.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.