B&G Suspension Systems Reviews (1)
B&G Suspension Systems Rating
Description: Auto Parts & Supplies - New
Address: 8410 Juniper Creek Ln, Lansing, Michigan, United States, 48910
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www.stephengoreylaw.com
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Review: Contacted B&G for replacement of suspension part according to the advertised lifetime warranty after failure of product was causing damage to vehicle February 2013. I was advised that a Return Goods Authorization number would not be given since no replacement product was available at the time. I was advised to call back at later dates. Below is a list of dates that I have tried to contact them for this replacement part with no success.
-Call made to B&G around mid February 2013 and was advised they should be in within the next 2 weeks.
-Called again first week of March. Was advised replacement parts would be in mid March.
-Called the last week of March was advised again replacement parts would be in in a few weeks.
-Called April 9th to be advised they STILL do not have any parts and don’t have any idea as to when they will have them.
-Called 6-27-2013 they STILL no replacement parts. Informed me that parts would be in 7-10-2013
-Called 7-10-2013 and more excuses. I was informed that they will not be in stock with them for maybe another 2-3 weeks. I can call back them and they will have a definite date.
Called 3 times 8-20-2013 all during normal working hours. No more auto messages and the number just ring and rings. No answer.Desired Settlement: I would like a refund or a replacement part as required to have a functioning product.