B&G Tree & Lawn Care

[A default letter is provided here which indicates that the business has not responded to you directly If you wish, you may update it before sending it.] Revdex.com: At this time, I have not been contacted by B&G Tree and Lawn care regarding complaint ID [redacted] Regards, [redacted]

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I completed the work myselfMy credit card company has not refunded my money nor is it their responsiblyYour company still owes me $I expect it in a check sent to my home address immediatelyI am tired of dealing with this mess Regards, [redacted]

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by B&G Tree & Lawn Care regarding
complaint ID***
Regards,
*** ***

spoke with the office manager, [redacted].  He reviewed the file and said that Mr. [redacted] hired them to clear some brush.  The company gave him a flat price to do the work and Mr. [redacted] paid with a credit card.  They were supposed to come back foe a second session but Mr. [redacted] decided he wanted to do that himself.  He asked them to pick up some brush at Mr. Riddle's parents house that he had cleared himself and he would call the cost even (since they were told not to do the additional work originally planned.)  The company texted Mr. [redacted] several times asking when they could come and pick up the brush.  They did not receive a reply.  Since then, Mr. [redacted] disputed the charge on his credit card and it appears the bank has reimbursed him.  If the charge back has not been completed by the bank, the company will go out and pick up the brush if Mr. [redacted] will tell them when they can do so.

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I completed the work myself. My credit card company has not refunded my money nor is it their responsibly. Your company still owes me $175.00. I expect it in a check sent to my home address immediately. I am tired of dealing with this mess. 
Regards,
[redacted]

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by B&G Tree and Lawn care regarding...

complaint ID [redacted].
Regards,[redacted]

Review: I paid Mr. Brain P[redacted] 140.00 cash to cut my grass front and back for three (3) times. He only cut met grass once. I called three (3) times and he assured me, that he would be sending someone back out too cut my grass. His team never returned. Therefore, I had to hire someone else to cut my grass.

I am requesting that he return my money in the amount of $140.00.Desired Settlement: Refund my $140.00

Review: We were getting estimates from Tree companies that were licensed and Insured. B & G Tree and Lawn Care had said he was Licensed and insured and gave us an estimate to take down a large tree in our backyard. We went with them. [redacted] the owner showed up on a Saturday unscheduled November 8,2014 to take down the tree with 3 other workers. We have a fenced in back yard( 6 ft. privacy fence)When taking down the tree they did not top off the tree they cut it from the base ! The tree kicked back and pushed out 3, 8 ft.sections of fence on one side and the whole tree fell on 4, 8 ft. sections and completely crushed it to the ground on the other side of the yard. We were devastated and could not believe what happened. I have photos of when it happened. [redacted] was very apologetic and said he would have it fixed right away. I called him and texted him constantly. I have all the text messages. I called 3 fence companies to get estimates and let [redacted] know what I had done. He refuses to report to his insurance company. This threw up Red flags to us ! I think he is lying about having insurance.He called his own fence Company and said he would pay for it on is own. He has said 2 different dates that it was to be repaired and know one has showed up at all. I let him know that if I did not hear from him that I would be contacting Revdex.com and [redacted]. The fence is temporarily fixed with logs put up against it so my dog can not get out and the neighbors are also complaining with their pets and the looks after this length of time. It is now January 2015. Please help us !!!!!Desired Settlement: I want my fence repaired to its original state now

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by B&G Tree and Lawn care regarding complaint ID [redacted].

Regards,

Review: Did not complete the work on time and for over a month has owed me $175.00Desired Settlement: Check for $175.00 mailed to my house immediately.

Consumer

Response:

[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]

At this time, I have not been contacted by B&G Tree & Lawn Care regarding complaint ID[redacted].

Regards,

Business

Response:

spoke with the office manager, [redacted]. He reviewed the file and said that Mr. [redacted] hired them to clear some brush. The company gave him a flat price to do the work and Mr. [redacted] paid with a credit card. They were supposed to come back foe a second session but Mr. [redacted] decided he wanted to do that himself. He asked them to pick up some brush at Mr. Riddle's parents house that he had cleared himself and he would call the cost even (since they were told not to do the additional work originally planned.) The company texted Mr. [redacted] several times asking when they could come and pick up the brush. They did not receive a reply. Since then, Mr. [redacted] disputed the charge on his credit card and it appears the bank has reimbursed him. If the charge back has not been completed by the bank, the company will go out and pick up the brush if Mr. [redacted] will tell them when they can do so.

Consumer

Response:

I have reviewed the offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I completed the work myself. My credit card company has not refunded my money nor is it their responsibly. Your company still owes me $175.00. I expect it in a check sent to my home address immediately. I am tired of dealing with this mess.

Regards,