B&H International Auto Associates Inc.

Mrs*** brought her vehicle to our shop in late January because her check engine light was on and her car was not shifting the right wayWe diagnosed it and she needed a transmissionWe priced her on a used transmission labors and parts for $and she made a deposit for $We purchased
the transmission and replaced itWhen we did the check engine light was still on and the machine stated that it needed oxygen sensorsWe replaced oxygen senors and the light was still on, and we noticed that the car had an electric shortageWe informed the customer on the situation and she stated that she was going to take the vehicle without fixingShe never requested a refund, but the $dollars went to the oxygen senors and fluids that had to be added to the carWe stated that since the car was here for so long we can give her a discounted price for us to fix the electric shortage, but she stated that all she wanted was to take her vehicle, so we released her the vehicleWe are sorry that she was not happy with are services but she did not want to continue with the repairsIf there is anything else that is needed to know I *** *** (owner) am open to any questions or concerns you may haveThank you