BicycleBuys.com Reviews (4)
BicycleBuys.com Rating
Description: INTERNET SHOPPING SERVICES
Address: 643 East Jericho Turnpike, Huntington Station, New York, United States, 11746
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I ordered a set of training wheels for a bike on The order # is [redacted] The way the wheels were advertised on line is that they would fit "on your favorite bike" There was no mention that they could not be used on a bike with coaster brakes or a chain guard It was very misleading and made no mention of what type of bile it could not be used on I received the training wheels shipped ups and Tom tried diligently to install them There was no way they could be installed It wasn't that we didn't make an effort but it was fruitlessI called Bicyclebuys.com to complain Mark in customer service explained to me that they would have to change the language so it would be giving correct information Mark admitted to me that it was in errorHe then proceeded to sell me some more parts that could adjust the training wheels so they would fit It would be another $pus shippingI showed Tom a picture of the parts and he said they would also not work There were simila
I ordered a set of training wheels for a bike on 6/**/ The order # is *** The way the wheels were advertised on line is that they would fit "on your favorite bike" There was no mention that they could not be used on a bike with coaster brakes or a chain guard It was very misleading and made no mention of what type of bile it could not be used on I received the training wheels shipped ups and Tom tried diligently to install them There was no way they could be installed It wasn't that we didn't make an effort but it was fruitlessI called Bicyclebuys.com to complain Mark in customer service explained to me that they would have to change the language so it would be giving correct information Mark admitted to me that it was in errorHe then proceeded to sell me some more parts that could adjust the training wheels so they would fit It would be another $pus shippingI showed Tom a picture of the parts and he said they would also not work There were simila
My experience with this site was really badI wish I had read some forum reviews beforehandIcing on the cake was how rude the customer reps were on of the calls to the store
Review: I purchased a pair of Mavic 2014/15 Men's Crossmax Enduro Mountain Bike Racing Shoe on April [redacted] for $189. I rode 1 time with these shoes, and they caused me a very large amount of discomfort to the cleat area on the bottom of my foot. I made adjustments to the cleats and brought them further forward and tried them the next day. The discomfort also shifted forward on my foot and inhibited my riding.
I've decided that I can't ride in them because, I can't pedal effectively and decided to return them. I filed a return through [redacted] and it was declined based on store policy that used items can't be exchanged or refunded.
My entire problem is this: These shoes are $189 and I can't use them because of this policy. This is an online order, so how would I be able to try them on, pedal around and assess them without using them? I've never in my life ever experienced this response from a vendor. If the product did not meet my expectations, why do I have to waste $189 dollars on shoes that cause me discomfort while I use them?
the order number is Order #[redacted]Desired Settlement: I want to return these shoes for a refund on my credit card.