BiddingForGood, Inc.

As a rule, we normally try to first facilitate the outreach to the Organization running the auction by providing their full contact info and forwarding the winner’s email. If repeated attempts to reach the Organization fail we advise the winner to consult their credit card company as a final...

recourse. In this instance it appears [redacted] immediate felt her outreach was fruitless.I can understand her frustration in not receiving her item however as stated in the ‘Terms of Use’ we do not play a role in the transaction between seller and buyer:8. FrontStream’s RoleFrontStream’s role is to facilitate online fundraising events. We are not involved in the actual transaction between sellers and buyers, and, as such, we have no control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Therefore, we cannot guarantee that two parties will actually complete a transaction. FrontStream is not acting as auctioneer or as an agent for you or the sellers, and is not conducting an auction. There is no contract of sale between you and FrontStream; the only contract of sale is between you and the seller.