Business responded to complaint See attached Business response copied and pasted below by Revdex.com staff 11/18/ November 11, Revdex.com Inc Euclid Avenue, 4th Floor Cleveland OH 44115- Dear [redacted] : Regarding complaint ID [redacted] , [redacted] , in response to the letter dated 11/11/The siding is done the gutters and railing is going up today November As I told them when I sold them the job the siding would take to weeks and this is what it tookI believe these are just impatient peopleThey have not been asked to pay anything until the job is complete Regards [redacted]
Business responded to complaint See attached.Business response copied and pasted below by Revdex.com staff 11/24/14.November 21, 2014Revdex.com, IncEuclid Avenue, 4th FloorCleveland OH 44115-Dear [redacted] :Regarding complaint ID [redacted] , [redacted] , in response no the letter dated 11/19/It was planned for the gutters and railing to be completed on Monday, November but due to the weather it wasrescheduled for Tuesday and WednesdayAs of yesterday the siding, gutters and railing is done.Regards, [redacted]
Consumer sent the following response See attached.Consumer response also copied and pasted below by Revdex.com staff 5/13/15.Revdex.com, IncEuclid Avenue, 4th FloorCleveland OH 44115-2408Rubuttal Letter for BidwellDear *** ***;I am disputing the owner letter for the following reasons, Bidwell response states; complaint ID ***, *** ***c,Bidwell has run this same ad for many yearsThe$l,for square feet of siding which is the basic package, it saysnowhere in the ad that, that price includes any other material.Bidwell response is bait- and- switch adBecause nowhere in the ad does it state anything about extra material on thecouponwhen I did bring this to their attention they said that my house had more square footage then originally quoted.This is horrible of a company to advertise a price and not honor what the coupon statesI have had blown installation formthis company back in on a coupon from value pack and it was the amount on the couponNow he states it a differentprice for sidingI believe that as a past customer this company is now miss leading their customers.The coupon I had forward to you does not state $1,plus other materialIt states siding up to a square footagehouse $My house is square foot How did they quote me price $when they came outThis is bait- and-switch to advertise one price and then tell me this priceI call and tell them l want someone to come out for the couponprice only.I sent you a copy of the coupon did you see it state anything about other material charge? The coupon simply states up tosquare feet for $1,My house is square footage so l qualify for the $price offered in the couponIdo not think it is a good idea to lie to consumers about how much the siding job would bel want Bidwell to honor the coupon of $for siding as statedThe only additional charge would be for gutters of$bring the total job to $plus taxThat what l should pay for the coupon price of siding is $and nomore.*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]As of November 18th I have now received a bill from Bidwell, but the gutters and the front railing have still not been installedAfter months of work, the company should make sure that the work was actually completed before billing the customer
Best Regards,
*** ***
Company responded via phone as follows: The ad does not apply to her house and is for square feetThe consumer's house is square feet the consumer doesn't qualify for this ad.The company offered to drop off square feet of siding for $
Business responded to complaint. See attached.
Business response copied and pasted below by Revdex.com staff 11/18/14.
November 11, 2014
Revdex.com Inc.
2800 Euclid Avenue, 4th Floor
Cleveland OH 44115-2408
Dear [redacted]:
Regarding complaint ID [redacted],...
[redacted], in response to the letter dated 11/11/14. The siding is
done the gutters and railing is going up today November 17. As I told them when I sold them the job the
siding would take 2 to 3 weeks and this is what it took. I believe these are just impatient people. They have
not been asked to pay anything until the job is complete.
Regards
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 5/4/15.April 30, 2015Revdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408Dear [redacted]:Regarding complaint ID [redacted], Bidwell has run this same...
ad for many years. The$1,899.00 for 1000 square feet of siding which is the basic package, it says nowhere in the ad that, that priceincludes any other material.I have tried to contact Ms. Plasec to discuss this issue but she has not answered.Michael S[redacted]
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 9/23/15.September 23, 2015Revdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408Dear [redacted]:Regarding complaint ID [redacted], [redacted], as of this date...
all issues pertaining to this project have been addressed and completed and we have been paid in full.Regards,Michael S[redacted]
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 11/24/14.November 21, 2014Revdex.com, Inc. 2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408 Dear [redacted]:Regarding complaint ID [redacted], [redacted], in response no the letter dated 11/19/14. It was planned for the gutters and railing to be completed on Monday, November 17 but due to the weather it wasrescheduled for Tuesday and Wednesday. As of yesterday the siding, gutters and railing is done.Regards,[redacted]
Business responded to complaint See attached Business response copied and pasted below by Revdex.com staff 11/18/ November 11, Revdex.com Inc Euclid Avenue, 4th Floor Cleveland OH 44115- Dear [redacted] : Regarding complaint ID [redacted] , [redacted] , in response to the letter dated 11/11/The siding is done the gutters and railing is going up today November As I told them when I sold them the job the siding would take to weeks and this is what it tookI believe these are just impatient peopleThey have not been asked to pay anything until the job is complete Regards [redacted]
Business responded to complaint See attached.Business response copied and pasted below by Revdex.com staff 11/24/14.November 21, 2014Revdex.com, IncEuclid Avenue, 4th FloorCleveland OH 44115-Dear [redacted] :Regarding complaint ID [redacted] , [redacted] , in response no the letter dated 11/19/It was planned for the gutters and railing to be completed on Monday, November but due to the weather it wasrescheduled for Tuesday and WednesdayAs of yesterday the siding, gutters and railing is done.Regards, [redacted]
Consumer sent the following response See attached.Consumer response also copied and pasted below by Revdex.com staff 5/13/15.Revdex.com, IncEuclid Avenue, 4th FloorCleveland OH 44115-2408Rubuttal Letter for BidwellDear *** ***;I am disputing the owner letter for the following reasons, Bidwell response states; complaint ID ***, *** ***c,Bidwell has run this same ad for many yearsThe$l,for square feet of siding which is the basic package, it saysnowhere in the ad that, that price includes any other material.Bidwell response is bait- and- switch adBecause nowhere in the ad does it state anything about extra material on thecouponwhen I did bring this to their attention they said that my house had more square footage then originally quoted.This is horrible of a company to advertise a price and not honor what the coupon statesI have had blown installation formthis company back in on a coupon from value pack and it was the amount on the couponNow he states it a differentprice for sidingI believe that as a past customer this company is now miss leading their customers.The coupon I had forward to you does not state $1,plus other materialIt states siding up to a square footagehouse $My house is square foot How did they quote me price $when they came outThis is bait- and-switch to advertise one price and then tell me this priceI call and tell them l want someone to come out for the couponprice only.I sent you a copy of the coupon did you see it state anything about other material charge? The coupon simply states up tosquare feet for $1,My house is square footage so l qualify for the $price offered in the couponIdo not think it is a good idea to lie to consumers about how much the siding job would bel want Bidwell to honor the coupon of $for siding as statedThe only additional charge would be for gutters of$bring the total job to $plus taxThat what l should pay for the coupon price of siding is $and nomore.*** *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]As of November 18th I have now received a bill from Bidwell, but the gutters and the front railing have still not been installedAfter months of work, the company should make sure that the work was actually completed before billing the customer
Best Regards,
*** ***
Company responded via phone as follows: The ad does not apply to her house and is for square feetThe consumer's house is square feet the consumer doesn't qualify for this ad.The company offered to drop off square feet of siding for $
Business responded to complaint. See attached.
Business response copied and pasted below by Revdex.com staff 11/18/14.
November 11, 2014
Revdex.com Inc.
2800 Euclid Avenue, 4th Floor
Cleveland OH 44115-2408
Dear [redacted]:
Regarding complaint ID [redacted],...
[redacted], in response to the letter dated 11/11/14. The siding is
done the gutters and railing is going up today November 17. As I told them when I sold them the job the
siding would take 2 to 3 weeks and this is what it took. I believe these are just impatient people. They have
not been asked to pay anything until the job is complete.
Regards
[redacted]
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 5/4/15.April 30, 2015Revdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408Dear [redacted]:Regarding complaint ID [redacted], Bidwell has run this same...
ad for many years. The$1,899.00 for 1000 square feet of siding which is the basic package, it says nowhere in the ad that, that priceincludes any other material.I have tried to contact Ms. Plasec to discuss this issue but she has not answered.Michael S[redacted]
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 9/23/15.September 23, 2015Revdex.com, Inc.2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408Dear [redacted]:Regarding complaint ID [redacted], [redacted], as of this date...
all issues pertaining to this project have been addressed and completed and we have been paid in full.Regards,Michael S[redacted]
Business responded to complaint. See attached.Business response copied and pasted below by Revdex.com staff 11/24/14.November 21, 2014Revdex.com, Inc. 2800 Euclid Avenue, 4th FloorCleveland OH 44115-2408 Dear [redacted]:Regarding complaint ID [redacted], [redacted], in response no the letter dated 11/19/14. It was planned for the gutters and railing to be completed on Monday, November 17 but due to the weather it wasrescheduled for Tuesday and Wednesday. As of yesterday the siding, gutters and railing is done.Regards,[redacted]