Our client [redacted] Freight had placed [redacted] Group in August 2016. We have been attempting to work with them for almost a year to get a resolution. We have provided copies of the invoices on two separate occasions. Our client [redacted] Freight writes off the receivable prior to placement...
with our agency. This is why any invoice copies that we provide on behalf of our client reflects a zero balance. It is not because the account is paid, it is because the account is written off to bad debt. They claim they have paid the debt, but refused to provide proof such as copies of cancelled checks. We will inquire with our client concerning the claim that they have paid directly to [redacted] Freight. We will hold off any additional follow up with the account until we hear from the client. Yours truly, William [redacted]President
Complaint: [redacted]
I am rejecting this response because: It doesn't resolve a financial situation. I expected that the business would be flexible to help me out make payments monthly instead of bi-weekly because thats what THEY WANTED! I had no choice or enough time to make my decision. Still Biehl and Biehl is a company who harasses customers and don't care of their well being. Read the many reviews that where posted. Shawna W is a non compliant rep who doesn't care about the customers financial situation and only cares that the company gets paid. She always gives me an attitude and I respond back negative.
Sincerely,
Sandra [redacted]
Initial Business Response /* (1000, 5, 2015/06/09) */
Contact Name and Title: [redacted]/Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@biehlcollects.com
The account has been closed as a dispute and we are not a credit-reporting agency.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Rachel [redacted]
As explained to the debtor, [redacted] Freight writes off the account to bad debt prior to submitting the claims to Biehl& Biehl for collections. This is why when we receive a copy of the billing from [redacted] Freight it highlights the charges and a zero balance. As explained...
prior, the account is not paid, it is merely written off. We would appreciate if Store Room Fasteners would pay the charges billed by [redacted] Freight. Yours truly, [redacted] J BiehlPresident
We have been in communication with our client [redacted] Freight who has confirmed the account was in fact paid. Our file is now closed and marked Paid in Full. We do not report any information to any trade information to any credit organizations. Yours truly, William J [redacted]President
Our client [redacted] Freight had placed [redacted] Group in August 2016. We have been attempting to work with them for almost a year to get a resolution. We have provided copies of the invoices on two separate occasions. Our client [redacted] Freight writes off the receivable prior to placement...
with our agency. This is why any invoice copies that we provide on behalf of our client reflects a zero balance. It is not because the account is paid, it is because the account is written off to bad debt. They claim they have paid the debt, but refused to provide proof such as copies of cancelled checks. We will inquire with our client concerning the claim that they have paid directly to [redacted] Freight. We will hold off any additional follow up with the account until we hear from the client. Yours truly, William [redacted]President
Complaint: [redacted]
I am rejecting this response because: It doesn't resolve a financial situation. I expected that the business would be flexible to help me out make payments monthly instead of bi-weekly because thats what THEY WANTED! I had no choice or enough time to make my decision. Still Biehl and Biehl is a company who harasses customers and don't care of their well being. Read the many reviews that where posted. Shawna W is a non compliant rep who doesn't care about the customers financial situation and only cares that the company gets paid. She always gives me an attitude and I respond back negative.
Sincerely,
Sandra [redacted]
Initial Business Response /* (1000, 5, 2015/06/09) */
Contact Name and Title: [redacted]/Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@biehlcollects.com
The account has been closed as a dispute and we are not a credit-reporting agency.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
Rachel [redacted]
As explained to the debtor, [redacted] Freight writes off the account to bad debt prior to submitting the claims to Biehl& Biehl for collections. This is why when we receive a copy of the billing from [redacted] Freight it highlights the charges and a zero balance. As explained...
prior, the account is not paid, it is merely written off. We would appreciate if Store Room Fasteners would pay the charges billed by [redacted] Freight. Yours truly, [redacted] J BiehlPresident
We have been in communication with our client [redacted] Freight who has confirmed the account was in fact paid. Our file is now closed and marked Paid in Full. We do not report any information to any trade information to any credit organizations. Yours truly, William J [redacted]President