Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
At Bigalspets*** we take Customer Service very seriouslyAfter being notified that a complaint was filed, we immediately contacted the customer to resolve the issueWe have since issued a full refund for the original purchase, and even offered to ship the entire order out at no chargeThe
customer declined this offer stating that it was "too generous"We have since reached out to the customer again to offer some other form of consideration as we are determined to restore her faith in our brand and customer experienceWe are awaiting a reply at this point, and will happily work with the customer to achieve amicable resolution
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
At Bigalspets*** we take Customer Service very seriouslyAfter being notified that a complaint was filed, we immediately contacted the customer to resolve the issueWe have since issued a full refund for the original purchase, and even offered to ship the entire order out at no chargeThe
customer declined this offer stating that it was "too generous"We have since reached out to the customer again to offer some other form of consideration as we are determined to restore her faith in our brand and customer experienceWe are awaiting a reply at this point, and will happily work with the customer to achieve amicable resolution
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***