Big Al's

I
have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The business has not offered any fair resolutionAs stated in my original complaint, I should not have received a bill for services which were not requested nor required I had communicated my desire to have my father discharged way before the charges being attributed to us were supposedly incurredAnother specificThe business has stated that the charges were deemed appropriateThe charges are clearly inappropriate, in that the one of the determining factors is that my father had met AND exceeded his "prior level of function" pretty much the same day he was admitted to Oakwood!

A clinical review of your father's chart was performed and the level of care and the therapies he received were found to be appropriate during his stayWe found no evidence of unwarranted time within the facility The charges were reviewed and deemed appropriate based on Medicare guidelines