January 5,
We treated Ms*** on 10/18/16, per the notes providedShe returned again and was treated again for the same filling needed on her toothDrG*** explained to her about the type of filling he was doing; incisal edge fillings break easily and that he recommends that the patient get a partial to help with her bite
We denied her total refund request because we treated her twice and the problem would continue, which is the reason DrG*** recommended alternative treatmentThe fillings done on the incisal edge of her front tooth are not permeant restorations due to her bite
The filling coming out is not a treatment/procedure issue, but an issue of how the patient bites together with her natural teeth
Ms*** does have a $credit in our office which was adjusted from the cost of her treatment, as a courtesy for being a cash paying patientThe cost associated with her visit were not only for a filling, but for a radiograph to diagnose the problem and her exam with the doctor
I am unsure where Ms*** would assume our prices would be cheaper because we are an emergency clinicWe operate with the upmost integrity and compassion when treating our patientsWe hope Ms*** takes DrG***’s recommendation for a partial or a more permanent solution to her dental needs
Joy B***, Office Manager
Powell Mill Dental Associates
Please see patient notes attached
January 5,
We treated Ms*** on 10/18/16, per the notes providedShe returned again and was treated again for the same filling needed on her toothDrG*** explained to her about the type of filling he was doing; incisal edge fillings break easily and that he recommends that the patient get a partial to help with her bite
We denied her total refund request because we treated her twice and the problem would continue, which is the reason DrG*** recommended alternative treatmentThe fillings done on the incisal edge of her front tooth are not permeant restorations due to her bite
The filling coming out is not a treatment/procedure issue, but an issue of how the patient bites together with her natural teeth
Ms*** does have a $credit in our office which was adjusted from the cost of her treatment, as a courtesy for being a cash paying patientThe cost associated with her visit were not only for a filling, but for a radiograph to diagnose the problem and her exam with the doctor
I am unsure where Ms*** would assume our prices would be cheaper because we are an emergency clinicWe operate with the upmost integrity and compassion when treating our patientsWe hope Ms*** takes DrG***’s recommendation for a partial or a more permanent solution to her dental needs
Joy B***, Office Manager
Powell Mill Dental Associates
Please see patient notes attached