Big Dick's Rod Shop, Inc. Reviews (1)
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Big Dick's Rod Shop, Inc. Rating
Address: 1967 East Maple St #107, North Canton, Arizona, United States, 30601
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This customer's project was delivered in 2013. We heard nothing from him until 2017, a total of four years. His main concern was his engine which he said was not done correctly. Our engine builder has been in business for many years and does excellent work. He told me he was also contacted by the...
Owner's mechanic. I told **. [redacted] the warranty was for 120 days, but to bring it in and we would look at it. He said he had it at another shop torn down to see what was wrong (apparently the engine was completely torn down). He also stated the master cylinder was wrong as it pointed up. I explained that was the correct master cylinder and that is the way they were made. That with some other things his mechanic stated (according to **. [redacted]) make me question his mechanic's knowledge of these older vehicles, which are our primary business. No matter, we cannot be expected to warranty work for four (4) years. Also, we gave him notice in writing of the warranty period. In addition, the corporation we performed the work under was dissolved some time ago, although we have kept the same email address.Also, you indicate this is the second notice for this. This is the first I have seen it. It's possible it went to spam, but have not checked. If you need any additional information please contact the writer.Thank you,[redacted]