Big E Bounce

I was very impressed with the owners and how kind they are and hands on keeping children safeThe equipment was very clean and up to dateIt was a wonderful place to take my three kids to playWill be using them for my kids birthday parties!

After losing sight of my young child today the owner was no help and looked helpless as I asked if there was any way that a child could be behind the equipment There seemed to be no plan to look He then attacked my parenting, grabbed my small child, and then bad mouthed me to patrons who came later It was complete lack of professionalism, questionable safety factors, and need for anger management Beware that if you have kids of different ages they expect you to leave some children unattended while you focus on just one child since you can not see throughout the building and they see no problem with year olds unsupervised

I was very impressed with the owners and how kind they are and hands on keeping children safe. The equipment was very clean and up to date. It was a wonderful place to take my three kids to play. Will be using them for my kids birthday parties!

After losing sight of my young child today the owner was no help and looked helpless as I asked if there was any way that a child could be behind the equipment. There seemed to be no plan to look. He then attacked my parenting, grabbed my small child, and then bad mouthed me to patrons who came later. It was complete lack of professionalism, questionable safety factors, and need for anger management. Beware that if you have kids of different ages they expect you to leave some children unattended while you focus on just one child since you can not see throughout the building and they see no problem with 5 year olds unsupervised.

I was very impressed with the owners and how kind they are and hands on keeping children safe. The equipment was very clean and up to date. It was a wonderful place to take my three kids to play. Will be using them for my kids birthday parties!","pos-1

Email received unsolicited from this business with many customers email addresses visible for all. Violation of privacy.Email received Feb 28, 2014 from bigEbounce with many customers email addresses visible for all in the "to:" line. I have not done business with this business for several years and did not give them permission to email me in an open fashion where my privacy was compromised. I replied directly to the business within minutes of receiving the email and have received no reply. I can provide this email chain upon request. My email was provided to this business when I scheduled a child's birthday party 3 years ago. I want my email address removed from their files, and I want to ensure that they are properly informed on how to manage personal information and protect same. Desired SettlementConfirmation that my email address is fully removed from their system. Assurance that the business is forced to manage some privacy of their customers. Business Response Revdex.com - We have deleted the email [redacted].COM from our files, and we are quite properly informed on how to handle personal information. Final Consumer Response complete. No additonal action required

After losing sight of my young child today the owner was no help and looked helpless as I asked if there was any way that a child could be behind the equipment. There seemed to be no plan to look. He then attacked my parenting, grabbed my small child, and then bad mouthed me to patrons who came later. It was complete lack of professionalism, questionable safety factors, and need for anger management. Beware that if you have kids of different ages they expect you to leave some children unattended while you focus on just one child since you can not see throughout the building and they see no problem with 5 year olds unsupervised.