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Big Head Hundred Tax Solutions

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Big Head Hundred Tax Solutions Reviews (1)

I filed my taxes on [redacted] National Tax Office (Big Head Hundred Tax Soulutions. With tax [redacted] and she called me [redacted] and said I was being audit for my dependants. My total refunds was $7018 and [redacted] sent me a check for $1,200 she gave me a check for $512. She charge me $707 to filed my taxes and told me in the beginning she was charging $450. I went to the [redacted] on [redacted] and tried to reprort her nothing happen. I called [redacted] spoke with [redacted] he transferred me to [redacted] she stated that Mrs. [redacted] charge me that amount and I have to talk to her and staed she order me a table and we be sent to Mrs. [redacted] and I why I didn't order that and I need my balance from the $707 they charge me and suppose to charge me only $450.Desired SettlementMrs. [redacted] stated the [redacted] was charging me and these fees I have a account transcipt from the [redacted] and they only charged me like $30. She has added all kind of fees and I dont not what it is.FeesTax preparation fee paid to Big Head Tax SOLUTION - $500.00Service Bureau fee - $40.00Transmitter Fee- $51.00Electronic Refund Product Prcessing $34.95Audit Maintence Pro Fee $72.00Total Of $707.95Business Response Contact Name and Title: [redacted]/OwnerContact Phone: XXX-XXX-XXXXContact Email: [redacted]@gmail.comI nor my company have done anything wrong, Ms [redacted] agreed to the fees, now that the [redacted] has held her earned income tax credit for claiming a child that was not hers and her nephew that is in jail. She feel like she should not have had to pay the fees. She signed all the necessary paper work agreeing to it, so I have not done anything wrong.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)No because the statement that she has nothing to do with her charge me $707 for a check I received that was 1200. She told me $450 I accepted that the [redacted] have all my information for being audited so that's another situation. We talking about these high prices she charged me even if I was getting $7018 that's to high. I am mad @ her because she Lief not [redacted] I understand the processor I with through it last year. She know that it is preportory lending and is against the law. I took a copy of my check showed the [redacted] downtown and the said they dont handle these situation but she wrong.Final Business Response Ms [redacted] is upset because she claimed her nephew who is in jail, and a child that is not hers. When she thought that she could get the earned income credit for both of them she was fine with it, but since the IRS withheld that portion of the income tax her earned income credit, she feel that she should not have to pay the fees for doing her taxes. That is just not correct, the fees were based on the amount of her original check. I wish that this could end here she signed all the necessary document and still saying she was not fine with it, if she was not fine with it before I submitted it I asked her did she want me to do it and she said yes.

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Description: Tax Return Services

Address: 4198 Winding Brook Ln, Memphis, Tennessee, United States, 38116-6887

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