Big Island Pond Remodeling & Replacement Specialists, LLC

Unfortunately our experience with this company was nothing but dissatisfactory at every levelWe hired this company or in reality Fred [redacted] last summer to build an addition and deckWhat we got from the start was complete disorganization from Mr [redacted] The initial pricing of the job is a flat sum that cannot be explained or itemized at any levelThe amount priced seems to be only designed to lure a potential client to engage their servicesUnfortunately, simple business questions on the pricing constantly will go unanswered and Mr [redacted] only becomes irate and offended if you are asking for customary due diligence Mr [redacted] will routinely backpedal by always blaming the consumer and taking little responsibility for his design flaws and faulty product recommendations The best way to explain it is Mr [redacted] takes a learn as he goes approach at the expense of the consumerWe found his skillset, interpersonal skills, and creativity to be fatally flawed With a multitude of reputable renovation and remodeling companies I would look elsewhere as we ultimately did

If you were searching for a trustworthy, high-quality, fair-priced, and reliable contractor for your remodeling and replacement needs, then you found 'em Big Island Pond Remodeling & Replacement Specialists started with us by way of coming to our rescue one day, but ended up putting together show room quality work that was, and still is, the envy of our neighborsYou can stop reading right there if you like, but feel free to take a look at our journey
I first met Fred P*** where he was volunteering his time and expertise with a local youth organizationI have to say, I liked him immediately, but I wasn't quite ready to take on any large projects at my Derry homeWell, winter would have something to say about that, because before I could get a handle on them, much of my home was overtaken with ice damsNot knowing quite who to call, I called Fred for advice at firstWithout hesitation Fred and his crew were at my house mitigating what had become some record-breaking ice damsIn my case the damage was extensive, but I really felt like I had a trustworthy friend in my corner to guide us through the process from insurance adjuster to full recovery
Some of the damage from the ice dams meant a bit of remodeling in our master bathroom was inevitableNoting this was the case, my wife and I opted to move forward with a full master bath remodel we had been putting offFred, his wife Michelle, and the crew at Big Island Pond Remodeling approached the work with the same sense of urgency and balanced care I witnessed the first time they were at my houseFor me, the real test of character in evaluating a contractor is the way they treat your homeDo they track mud in?, Do they bang walls?, Do they clean up after themselves?, Can you find where they took short cuts? BIP simply does it right, all the time
Today our bathroom could easily make the cover of any home improvement magazine and take top prize were it a contest of craftsmanshipIf you are looking for a remodel, call Fred at Big Island Pond and tell him you want to see pictures of the remodeled bathroom from the house that had the disastrous ice dams, you'll be glad you did

Unfortunately our experience with this company was nothing but dissatisfactory at every level. We hired this company or in reality Fred [redacted] last summer to build an addition and deck. What we got from the start was complete disorganization from Mr. [redacted]. The initial pricing of the job is a flat sum that cannot be explained or itemized at any level. The amount priced seems to be only designed to lure a potential client to engage their services. Unfortunately, simple business questions on the pricing constantly will go unanswered and Mr. [redacted] only becomes irate and offended if you are asking for customary due diligence. Mr. [redacted] will routinely backpedal by always blaming the consumer and taking little responsibility for his design flaws and faulty product recommendations.
The best way to explain it is Mr. [redacted] takes a learn as he goes approach at the expense of the consumer. We found his skillset, interpersonal skills, and creativity to be fatally flawed. With a multitude of reputable renovation and remodeling companies I would look elsewhere as we ultimately did.