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Big Lick Entertainment

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Reviews Event Planner Big Lick Entertainment

Big Lick Entertainment Reviews (2)

Terrible people to deal with.. I have been dealing with JD for 4 weeks now . Received an email from JD that I will be receiving a refund 3 weeks ago and it has been 4 weeks now . He had emailed me when the refund check will be mailed and it has been 4 weeks now and he is ignoring my phone calls and emails. I will never , ever attend another function that they put together...and I will make sure all of my friends know how dirty they are, and I have no other choice but to contact an atty at this point.

Review: On Feb 21st this company conducted the Big Lick Cocktail Classic. The city and emergency departments requested that all individuals stay off the roads that evening due to significant snow/ice accumulation in the region. Big Lick Entertainment decided not to reschedule event and instead posted on their [redacted] page to email them for refunds if you chose not to attend. Emails were not replied to the first week. A follow up phone call advised that refunds would be submitted within the week. That call was two weeks ago. This week marks one month since the event. Staff will no longer answer phone, return phone calls, or reply to emails. I purchased 3 tickets at $50 each and have yet to receive reimbursement. I know several other people who have also yet to be contacted or replied to.Desired Settlement: Refund of $150 in cash or money order.

Business

Response:

I spoke with [redacted] who issued the refunds - "On March 24, we received an email back from [redacted] and processed his refund; the check was cut and mailed on March 24."He should have already received his check via mail by now. Please let me know if I can be of any further assistance and thank you![redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. The check was received from vendor.

Regards,

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Description: EVENT PLANNERS

Address: P.O. Box 3186, Roanoke, Virginia, United States, 24015

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