Big Lucky Deals Reviews (2)
View Photos
Big Lucky Deals Rating
Description: GENERAL MERCHANDISE-RETAIL
Address: 219 36th Street, Suite 200, Brooklyn, New York, United States, 11232
Phone: |
Show more...
|
Web: |
www.bigluckydeals.com
|
Add contact information for Big Lucky Deals
Add new contacts
Review: 3/**/2014 On 2/**/2014 I made a order with Big Lucky deals on a purchase of a 144pc summer dresses in the total amount of $554.40 (order #:[redacted]). As of the date of this complaint, I have not received my order. On 3/**/2014, I contacted Big Lucky Deals & requested for the 3rd time to get a tracking # for my order purchase-(order #:[redacted]). I also stated on that same day, if I did not receive a tracking # in ref to my purchase, please refund the total amount of $554.40 back on my account. I have not received either request.Desired Settlement: Due to the verbal conversation on 2/**/2014 with Big Lucky Deals about a follow-up on my order in which the style of dresses which I purchased are all (1) style & that they were not available. He offered to mix other styles for the same quantity & price. I agreed on the offer & I was told that my order was going to be shipped out asp. My order has not been shipped or a refund been given. I want a full refund in ref to my order.
Review: I ordered a product and paid for it. It was not even processed until 5 days later. I called and emailed numerous times because I wanted to cancel the order due to not being able to receive it in time. No response.. Finally they called and sent an email saying order was processed but they had switched the product due to them being out of stock of the product I ordered. So when product came by ups I refused to accept it due to it being late and not what I had ordered. Ups processed return to sender and shipped it back. Boxes were never opened... Big lucky received their product back. after a dozen e mails and countless phone calls and after being hung up on, the owner [redacted] refuses to refund my money. He has his product back and my money.. I have contacted my bank, the Arizona attorney general and the fedral trade commission to file a claim and charges...Desired Settlement: I would like $752.98 returned to my ACC.
Consumer
Response:
At this time, I have not been contacted by Big Lucky Deals regarding complaint ID [redacted].
Sincerely,