Big O Tires - Rock Springs

Big o charged me double what the other stores charge for their tire protection and failed to stand behind the guaranteeI have a inch slice in my side wall a quarter in deep and Wayne [redacted] the manager in Rock springs said it isn't covered for replacement under the free tire \ road hazard package that I bought for the tires

Big o charged me double what the other stores charge for their tire protection and failed to stand behind the guarantee. I have a 4 inch slice in my side wall a quarter in deep and Wayne [redacted] the manager in Rock springs said it isn't covered for replacement under the free tire \ road hazard package that I bought for the tires.