Big Rays Express Lube Cutlerville, Inc.

Big Ray's neglected to attach the skip plate on our car after a routine oil changeThe first time on the highway after the oil change, the skip plate came unattached, dragging beneath the car
After removing the skip plate entirely, we took it back to Big Ray's to show them what happenedThey said they would take care of the matter and order a new partAfter months of dealing with their incompetent staff (months of unreturned phone calls and promises that the part was on its way), we finally received the partWe did not let them re-attach it and took it to our mechanic instead
My friend also used to take her car to Big Ray's until her mechanic told her that she had been without an oil filter for months-- something Big Ray's removed and neglected to changeShe had to pay for serious damage
Both of our mechanics knew of Big Ray's shady reputation, and gave us stern advice to never take our vehicles thereThe community needs to know about their reckless, negligent practices