The customer placed non-refundable earnest money on a tractor in exchange for us to permanently modify a tractor by installing a backhoe attachment on it, and then changed her mind. She still legally must purchase this tractor, but we are not pursuing legal action. If she continues to defame the...
company with misinformation, we will have to consider legal action to enforce the contract which she has breached, in addition to damages due to defamation.All of our phone conversations are recorded, and the earnest money was never referred to as refundable, especially given that we modified the inventory for her after she committed to the purchase. If there are any further questions, please reach out.Thanks,[redacted]
Mr. [redacted] purchased a used machine for thousands below market value, checked out the tractor and was satisfied with its condition, so he purchased it and signed our standard sales invoice that he acknowledges that he purchased it as-is and where-is, with no guarantees expressed or implied.We have...
offered to make repairs to the tractor at a reasonable rate, or allow Mr. [redacted] to trade the tractor in against another tractor, or we would be happy to consign it for him. Those offers still stand.Respectfully,[redacted]
Hi! You entered a legally binding contract when you verbally agreed to buy the equipment (all our calls are recorded). Then you applied for financing, we got you the best terms anyone could offer, and you placed an earnest money deposit to prep and assemble the equipment, which we did. It is prepped...
and assembled, ready for the balance and paperwork to be taken care of, and equipment picked up. As I understand, you've decided not to complete the deal.Several of my team members have spent several hours prepping, assembling, and pre-shipping the equipment. There are no refunds of earnest money deposits (just like a real estate or any other transaction involving an earnest money deposit). We would be willing to offer store credit to equal your earnest money amount.Take care,[redacted]
In the state of Texas, a verbal statement of intent to purchase is legally binding. A recording of such is enforceable, or even witnesses. However, we don't need to go down that road. Earnest money is always non-refundable, unless you purchase some sort of earnest money insurance, which was not offered (and we do not sell it). Your earnest money deposit is non-refundable.Respectfully, [redacted]
For the sake of closure here on Revdex.com, we are refunding the earnest money deposit and in return, you are pulling down the defamatory negative reviews from the Internet. We don't charge earnest money so customers can see financing terms. They are available freely with no obligation. Earnest money is to hold the piece of equipment so we don't sell out, which frequently happens this time of year.Take care,[redacted]
Very friendly & helpful. Great customer service and knowledge of what he is doing. Thanks!
The customer placed non-refundable earnest money on a tractor in exchange for us to permanently modify a tractor by installing a backhoe attachment on it, and then changed her mind. She still legally must purchase this tractor, but we are not pursuing legal action. If she continues to defame the...
company with misinformation, we will have to consider legal action to enforce the contract which she has breached, in addition to damages due to defamation.All of our phone conversations are recorded, and the earnest money was never referred to as refundable, especially given that we modified the inventory for her after she committed to the purchase. If there are any further questions, please reach out.Thanks,[redacted]
Mr. [redacted] purchased a used machine for thousands below market value, checked out the tractor and was satisfied with its condition, so he purchased it and signed our standard sales invoice that he acknowledges that he purchased it as-is and where-is, with no guarantees expressed or implied.We have...
offered to make repairs to the tractor at a reasonable rate, or allow Mr. [redacted] to trade the tractor in against another tractor, or we would be happy to consign it for him. Those offers still stand.Respectfully,[redacted]
Hi! You entered a legally binding contract when you verbally agreed to buy the equipment (all our calls are recorded). Then you applied for financing, we got you the best terms anyone could offer, and you placed an earnest money deposit to prep and assemble the equipment, which we did. It is prepped...
and assembled, ready for the balance and paperwork to be taken care of, and equipment picked up. As I understand, you've decided not to complete the deal.Several of my team members have spent several hours prepping, assembling, and pre-shipping the equipment. There are no refunds of earnest money deposits (just like a real estate or any other transaction involving an earnest money deposit). We would be willing to offer store credit to equal your earnest money amount.Take care,[redacted]
In the state of Texas, a verbal statement of intent to purchase is legally binding. A recording of such is enforceable, or even witnesses. However, we don't need to go down that road. Earnest money is always non-refundable, unless you purchase some sort of earnest money insurance, which was not offered (and we do not sell it). Your earnest money deposit is non-refundable.Respectfully, [redacted]
For the sake of closure here on Revdex.com, we are refunding the earnest money deposit and in return, you are pulling down the defamatory negative reviews from the Internet. We don't charge earnest money so customers can see financing terms. They are available freely with no obligation. Earnest money is to hold the piece of equipment so we don't sell out, which frequently happens this time of year.Take care,[redacted]