Complaint: [redacted] I am rejecting this response because: I gave them a deposit of 800$I spoke to ***(partner) who said it would be ok to give them a money order when they delivered my furniture [redacted] and Diana, only complained about the balance of the money after they did not make the appointment to deliverI also spoke with [redacted] several times about delivery times and datesHe 1st told me the 18ththen called me and said he will be there on the 19thAfter missing the 19th he said he would be there first thing on the I reiterated to [redacted] that my complex is very strict on deliveries He told me "Don't worry about it, its fine" His Driver will call me on Sunday! Monday morning came around no phone call no truck I called ***, he said Igor didn't call you?? Come to find out Igor left Sunday night around or pm I got a call from Igor Tuesday morning at 9:saying he is in Orlando and won't be able to make it until 4:This is the time it turned ugly [redacted] was saying the complex was being unreasonable, he has never heard such a thing [redacted] and Diana started to harass the management companyThey gave me several options 1st the could put my stuff in Storage and I would have to pay additional movers to bring it to my apartment(they would reimburse me 200) or they where going to take my stuff back to NJ and not sure when they would be able to come back.1st, My job was paying for the move ( [redacted] 2nd, They quoted me 1600$ because it was almost a identical move from before but added a additional tableI thought this was fair since the unloaded and reloaded.3rd, I would not be so disturbed if they hadn't cancelled timesI missed days of work as well Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sam knows that he is not telling the truth my furniture was promised for Sept 3rd and I have it on paperHe needs to send the dollarsWhat kind of a company that the customer must find their own people to unload a truck after $ dollars have been paid in cashNEVER AGAINThe person who recommended him is highly embarrassed
Complaint: [redacted] I am rejecting this response because: I gave them a deposit of 800$I spoke to ***(partner) who said it would be ok to give them a money order when they delivered my furniture [redacted] and Diana, only complained about the balance of the money after they did not make the appointment to deliverI also spoke with [redacted] several times about delivery times and datesHe 1st told me the 18ththen called me and said he will be there on the 19thAfter missing the 19th he said he would be there first thing on the I reiterated to [redacted] that my complex is very strict on deliveries He told me "Don't worry about it, its fine" His Driver will call me on Sunday! Monday morning came around no phone call no truck I called ***, he said Igor didn't call you?? Come to find out Igor left Sunday night around or pm I got a call from Igor Tuesday morning at 9:saying he is in Orlando and won't be able to make it until 4:This is the time it turned ugly [redacted] was saying the complex was being unreasonable, he has never heard such a thing [redacted] and Diana started to harass the management companyThey gave me several options 1st the could put my stuff in Storage and I would have to pay additional movers to bring it to my apartment(they would reimburse me 200) or they where going to take my stuff back to NJ and not sure when they would be able to come back.1st, My job was paying for the move ( [redacted] 2nd, They quoted me 1600$ because it was almost a identical move from before but added a additional tableI thought this was fair since the unloaded and reloaded.3rd, I would not be so disturbed if they hadn't cancelled timesI missed days of work a
s well Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sam knows that he is not telling the truth my furniture was promised for Sept 3rd and I have it on paperHe needs to send the dollarsWhat kind of a company that the customer must find their own people to unload a truck after $ dollars have been paid in cashNEVER AGAINThe person who recommended him is highly embarrassed