Big Sky Guns

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*** *** is my fiancee who was with me the whole time of the ordeal So why I am listed as his 'daughter in law' is beyond meOn 10-23-the receptionist, Cary B***, called and talked to me saying Nathan(owner) was willing to fix the manifold for free if I retracked (took down) my negative reviewsNow we decided not to take this offer due to the fact we had such a bad experience with William's Auto Brothers and we did not care to be in contact with Tiffany, the receptionist who I had so many problems withMy finacee and I decided that especially with having children, a year old and month old that we just wanted to have someone else put in our intake manifold and be done with this whole ordeal I also did not want to retract anything that I have said even if we got something for free because I wanted to set an example for my daughter that you don't back down from a situation that was a horrible experience, you do what is right and tell the truth

Complaint #***In response to the most recent correspondence pertaining to the above complaint. Our company is at a loss on how this issue is to be resolvedWe contacted ** *** *** *** *** to offer to do the repair at no charge, she refused and stated that the repair was done elsewhere. We feel *** *** *** *** *** is only responding to our responses in an attempt to keep this complaint open. She stated she did not want anything other than to “tell her story”The story has been told and our company's attempt to correct the issue with her vehicle at no charge were refused. As far as we are concerned, this matter is closed due to *** *** *** *** *** taking the vehicle elsewhere to get the repair done.Thank you for your time concerning this matter

11-2-17RE: ID#*** “ *** ***” AKA: *** *** AKA *** *** ComplaintThis complaint was filed by a *** *** *** has never been a customer with our establishment. However his daughter in law *** *** AKA *** *** wasThe complaint filed by
*** *** is the EXACT complaint that was posted on a *** review by *** *** ***) as you can see from the enclosed print out we attempted to correct the matter with *** ***, via phone call on 10-23-We had not hear from her since then until today (November 2nd, ) where she posted a EDIT to her original complaint on ***. Please reference attached print out for our attempt to resolve the issue and ** *** Response.Thank you for your time and attention concerning this matter.If you have any further questions or concerns please feel free to contact us @ ***.Thank you.Williams Brothers Auto Service ~ Show Low Az

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