Big Tex Roofing & Restoration

On Feb 21, 2018, we hired *** ***, owner of Big Tex Roofing & Restoration, for a patio addition to our homePaid 50% deposit of $+ $fee for credit card payment, to start the projectHad a signed contract with a start date of March 26th (weather pending)Start date kept getting pushed out for weather delays, permit issues, and then waiting on our HOA to approveWith permits and HOA approved, the project was to start on May 1, On May 1, 2018, no one showedAfter I texted 2x, with no response, I finally received a call from his wife, *** ***, that the start date would need to be pushed out again but was not given a new start dateThis was the last time we've heard from them, that was weeks agoWe've tried texting, emailing, calling and have left several voicemails but we've heard nothing from themWe hired them through a contractor website, this site has also tried reaching out to them with no successWe paid through a online payment service, whi