Big's Sanitation

This is a letter in response to the complaint that was filed on our business on 10/08/I will addressall issues that are contained in the complaint.The first writing that we had from Stacy Berry was on October 02, A portion of the refuse waspicked up after that e-mail, There was again another e-mail sent on October 08, where theremainder of the refuse was picked upThis person has also called into our office, along to the City ofMckeesport on numerous occasionsThe complaints were always taken seriously; the route supervisorand president of the company drove to the location and noted these things: There was a overwhelmingabout of construction material on the property including, a kitchen sink, countertops, cabinets, drywall,various wood paneling, and other building material that appeared to be from a remodelWe can nothaul any building material in our refuse collection trucks for two reasons; First, we are hauling“municipal waste”, which constitutes as waste products from household residentsSecond, buildingmaterial has the potential to severely damage our refuse trucks internal compacting system.Secondly; We do not collect refuse collection fees from any resident in the City of Mckeesport.We are simply the contracted refuse collection agencyThe residents pay the City of Mckeesportdirectly for their garbage collectionAs far as the “stealing” claim and the threats to try andprosecute for theft of services, those are completely unfounded.Per Pa C.STitle 18§ Theft of services.(a) Acquisition of services.--(1) A person is guilty of theft if he intentionally obtains services for himself or for anotherwhich he knows are available only for compensation, by deception or threat, by altering ortampering with the public utility meter or measuring device by which such services are deliveredor by causing or permitting such altering or tampering, by making or maintaining anyunauthorized connection, whether physically, electrically or inductively, to a distribution ortransmission line, by attaching or maintaining the attachment of any unauthorized device to anycable, wire or other component of an electric, telephone or cable television system or to atelevision receiving set connected to a cable television system, by making or maintaining anyunauthorized modification or alteration to any device installed by a cable television system, or bytoken or other trick or artifice to avoid payment for the service.(1.1) A person is guilty of theft if he intentionally obtains or attempts to obtaintelecommunication service by the use of an unlawful telecommunication device or without theconsent of the telecommunication service provider.(3) A person is not guilty of theft of cable television service under this section whosubscribes to and receives service through an authorized connection of a television receiving setat his dwelling and, within his dwelling, makes an unauthorized connection of an additionaltelevision receiving set or sets or audio system which receives only basic cable television serviceobtained through such authorized connection.• Page October 15, 2015(4) Where compensation for service is ordinarily paid immediately upon the rendering ofsuch service as in the case of hotels and restaurants, refusal to pay or absconding withoutpayment or offer to pay gives rise to a presumption that the service was obtained by deception asto intention to pay.Thirdly; The cardboard boxes are meant to be recycled in the City of MckeesportCardboard cannot berecycled once it has become wet, therefore it needs to be bagged in an appropriate mannerWe doacknowledge that it was an error in communication between the recycle and refuse drivers on thatrouteThe recycle drivers had left if due to the fact that it was not considered recyclable goods becauseit was not properly packaged and was wet, the refuse drivers left it for the recycle truck as they werethinking that it was for them.And lastly, the mirror that was mentioned was leaning up against a fence, away from the roadwayThegarbage collectors were unclear on if it was to be thrown out or not, so that was left until Stacy Berrymade follow up complaints and stated that the mirror was to be thrown out