Mrs***, We extremely apologize for the delay in getting your leak resolvedYesterday, we scheduled your leak for today to be repairedHe is repairing a roof in Orange Park and then will be heading to your homeHe should be arriving between 1:00-3:00pm today [redacted] will also be contacting you shortly regarding thisOnce again, I apologize for the way this has been handledI can tell you, it's not because we did not want to take care of it, but due to a shortage in laborAlthough, I do acknowledge that our communication could have been better and I am sure that this would have helped remedy this situation Thanks, [redacted]
Mrs***, We extremely apologize for the delay in getting your leak resolvedYesterday, we scheduled your leak for today to be repairedHe is repairing a roof in Orange Park and then will be heading to your homeHe should be arriving between 1:00-3:00pm today [redacted] will also be contacting you shortly regarding thisOnce again, I apologize for the way this has been handledI can tell you, it's not because we did not want to take care of it, but due to a shortage in laborAlthough, I do acknowledge that our communication could have been better and I am sure that this would have helped remedy this situation Thanks, [redacted]