BigMarker.com Inc. Reviews (2)
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BigMarker.com Inc. Rating
Address: 223 W Erie St Ste 4E Suite 4E, Chicago, Illinois, United States, 60654-4963
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Initial Business Response /* (1000, 7, 2014/05/05) */
We have refunded the customer the complete amount in this instance because he was able to demonstrate that this was an extenuating circumstanceFor more information on our policies regarding billing, please visit bigmarker.com/terms
Initial Business Response /* (1000, 5, 2014/06/18) */
Contact Name and Title:[redacted], Support
Contact Phone: [redacted]
Contact Email:[redacted]
We've personally emailed[redacted] in response to his concern. We do have an unsubscribe option at the bottom of the...
email. You click change notifications, then enter the email address that you wish to have removed. Our platform is similar to say a [redacted], where people and organizations can invite people to a group they have started. One of our members was inviting[redacted] to an event being hosted on BigMarker. This member uploaded his own personal contact list on BigMarker to use BigMarker's invite system. As a result, the email was coming from his BigMarker account, not BigMarker specifically. After receiving his complaint, we forwarded the message/complaint to the BigMarker member, and removed[redacted] name from our system. We also told him to notify us if he ever gets another invite from this member again.