Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I called approximately minutes after the unit was deliveredThe unit could not have been on for hours, but it was driven off the delivery truck to my yardThe delivery truck was too large to fit down my street, so he parked on the corner, and drove the unit to my front yardHe spoke to me, and to my neighbor about the size of the unit compared to the size of my fence and suggested that I take off the fence and perhaps it could fitI drove the unit to my fence line and saw that it would not fit, and called BigRentzWhen the driver came to pick up the unit he even told my neighbor (the same one that was present for the delivery) that he knew it wouldn't fitI can't imagine how that would show hours of use, but I needed the excavator to dig out my sewer lineI am no expert, but I am pretty sure it would take even a professional longer than thatI ended up having to hire a plumber to do the job since I have not been able to resolve this issue with your companyI would be happy to provide you their receipt as proofYou are also welcome to come out and measure my fence, roof overhang, and power lines and compare it to the unitI would have had to remove the neighbor's fence as well as my own, which understandably, the neighbor did not want to doAs for the spent gas, I looked at the unit when it was delivered and it showed fullIt was still full when I left it for pickupSince I was not there for piof the unit I can't say exactly what happened, but I would imagine since the delivery driver had to park on the corner and drive the unit to my house, the driver who picked it up would have also had to drive it to put it on the truck] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I called approximately minutes after the unit was deliveredThe unit could not have been on for hours, but it was driven off the delivery truck to my yardThe delivery truck was too large to fit down my street, so he parked on the corner, and drove the unit to my front yardHe spoke to me, and to my neighbor about the size of the unit compared to the size of my fence and suggested that I take off the fence and perhaps it could fitI drove the unit to my fence line and saw that it would not fit, and called BigRentzWhen the driver came to pick up the unit he even told my neighbor (the same one that was present for the delivery) that he knew it wouldn't fitI can't imagine how that would show hours of use, but I needed the excavator to dig out my sewer lineI am no expert, but I am pretty sure it would take even a professional longer than thatI ended up having to hire a plumber to do the job since I have not been able to resolve this issue with your companyI would be happy to provide you their receipt as proofYou are also welcome to come out and measure my fence, roof overhang, and power lines and compare it to the unitI would have had to remove the neighbor's fence as well as my own, which understandably, the neighbor did not want to doAs for the spent gas, I looked at the unit when it was delivered and it showed fullIt was still full when I left it for pickupSince I was not there for piof the unit I can't say exactly what happened, but I would imagine since the delivery driver had to park on the corner and drive the unit to my house, the driver who picked it up would have also had to drive it to put it on the truck] Regards, [redacted]