Bikenetic

Review: Up until my last transaction with Bikenetic they were really good business. However, I went to them to get my bike broken down and boxed. They printed me an original receipt that said they would charge me $40.00. No other chargers were printed on that receipt. When I went back to pay them they charged me more than double that charge. They charged me $96.98. Including the $40 that they said they would originally charge me they charged me $15.00 for a rack installation which was not included in the original receipt. They also charged me $9.99 for a kickstand and $29.99 for a rear rack two products that my father had ALREADY paid for two or three days previously from the same man that charge me again for those products today. My boyfriend also asked them for the same service. They gave him an original receipt that was also for $40. They ended up charging him $56 because they told him that they had "fixed" a spoke. When we had given them his bike there were no broken spokes. When we opened his box the spoke was BROKEN. Now I am dealing with claims services from my bank trying to get my money back. This type of treatment is totally and completely unacceptable and should not be allowed. The charges were fraudulent and they should be reported.Desired Settlement: I want my money back. All of it.

Business

Response:

From: [redacted]>

Date: Tue, Mar 26, 2013 at 5:33 PM

Subject: FWD: Mischarge on Rack Install (Revdex.com Complaint #[redacted])

To: [redacted]

[redacted],