Biker Direct Reviews (4)
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Biker Direct Rating
Description: BICYCLE RACKS & SECURITY SYSTEMS
Address: 11 Oscawana Lake Road, Putnam Valley, New York, United States, 10579
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www.biker-direct.com
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Revdex.com:At this time, I have not been contacted by Biker Direct regarding complaint ID [redacted].Sincerely,[redacted]
Review: Be careful when ordering from this retailer. I ordered on Jan [redacted], account was withdrawn a couple hours later, got the confirmation and everything. Order says processing. 10 days later, order says processing still. No shipping information. No communication from the website, nothing. I have tried calling and emailing, still no return answer back. After seeing I am not the only one with issues, I have decided to call my bank and dispute these charges. Do not order from this company, they are a scam will will not send your order!!Desired Settlement: Delivery the product I ordered or stop doing business and ripping off hard working people.
Review: On the [redacted] of October I ordered 2 throttle cable form the website for a total of $80.95. My cc was debited at the time of the sale but I have yet to receive tracking or shipping information. I have made multiple attempts to call the phone number on the website for costumer service, leaving messages, and have emailed the company with no response. I have a customer of my own that is waiting on me to get a bike fixed but I need these parts to do the job.Desired Settlement: I have found another vendor to purchase the parts needed and I would like a complete and total refund.
Review: I ordered a pair of handlebars off of their website on may [redacted], so far as of june [redacted] I have not been able to contact them about the handlebars, all it says when I check my order status on their website is "processing" they took their money for the bars on may [redacted], so far no bars. I've called them repeatedly and can only get a recorded message saying all representatives are currently busy leave your message and someone will get back to me within 1 business day. I've left 7 messages and sent them 2 emails within the last 16 days, all to no avail. they have not tried to contact me.Desired Settlement: I want the money they took out refunded.
Consumer
Response:
At this time, I have not been contacted by Biker Direct regarding complaint ID [redacted].Sincerely,[redacted]