Bikers Bay

The information Mr*** submitted to your office is incorrectI see he has stated we did not inform him of our No Refund policy, yet I have his signature on the receipt where it is plainly writtenWe also have it posted and framed in our store, directly next to our register where
Mr*** transaction was processedMy staff and I went above and beyond to please Mr*** and his wife, even going as far as giving them a complimentary lifetime warranty with their bridal setThe price of a lifetime warranty on these pieces is upward of $We also gave them a very generous promotion on their financing which gives them months of 0% interest to pay off the jewelryOur staff at Diamond Couture has done everything in our power to ensure a faithful business transaction with these customersIf you would like a copy of the receipt showing Mr*** signature right beside our stated policy, I would be happy to obligeIf there is any other statement I have failed to respond to regarding this, please let me know.Best Regards