Bill Brabble's Tax Service

April 3, 2014Dear [redacted] Revdex.com,This letter is in response to the complaint letter from you dated April 1, 2014. Enclosed please see emails and a check which I paid [redacted] for my error.To explain the situation there were 2 incomes that were not included on the...

original tax return. My mistake was one of them, and there was another w-2 which was not given to me for the original return, I, like nearly all tax prep firms (** [redacted], all accounting and tax firms) will pay the interest and penalty for my error, and I did include the income on the wrong line and it was not included as income (my error), But there was also a w-2 form which was not given to me so the IRS & MD letters included those penalties and interest combined. We came to an agreement that the entire penalty and interest was not 100% my fault. So we did a percentage of my part of the error based on the total error. Once I received the final information I began to process the amounts. After I emailed the results to her for her approval, I then cut her a check for the agreed upon amount. I mailed the check to her, it was returned as undeliverable, I email to get a new address, and I remailed the check out.The attached emails will show most of this, please advise if you any other inquiries,Thank you,

Review: **. [redacted] was hired to do my husband and I 2011 taxes. He was highly recommended by my parents who uses him every year. We were audited by the IRS and owe a good amount of money due to a mistake on **. [redacted]'s behalf. The IRS said that we were missing reportable retirement income which was provided to **. [redacted]. **. [redacted] looked into the matter and stated he accidentally placed the retirement income on the wrong line and erroneously didn't check a box so it would show up. Due to his mistake **. [redacted] submitted a revision to the state of Maryland. Now due to his mistake we owe Maryland $510 and the IRS over $2,000. Where if it was done correctly if we owed then we would've pay it off by now. When I contacted him he told me that he would pay the interest owed $91 for Federal and $144 for state. We have not seen a check or proposal. He just brushes me off when I call saying he hasn't gotten to it yet. I just feel I paid this man almost $200 for something I could've done myself without the errors and wouldn't be dealing with this. I understand people make mistakes and we are human. He owned up to his mistake and said he would pay the interest that is fine. The issue is him putting us off and we are still waiting for the interest check. I could've did the taxes myself and saved my $190.Desired Settlement: The interest that was promised to us in the amount of $235 and a refund for the tax service that was paid to him in the amount of $190 with a total of $425 payable by post office money order or cashier's check.

Business

Response:

April 3, 2014Dear [redacted] Revdex.com,This letter is in response to the complaint letter from you dated April 1, 2014. Enclosed please see emails and a check which I paid [redacted]. [redacted] for my error.To explain the situation there were 2 incomes that were not included on the original tax return. My mistake was one of them, and there was another w-2 which was not given to me for the original return, I, like nearly all tax prep firms ([redacted], [redacted], all accounting and tax firms) will pay the interest and penalty for my error, and I did include the income on the wrong line and it was not included as income (my error), But there was also a w-2 form which was not given to me so the IRS & MD letters included those penalties and interest combined. We came to an agreement that the entire penalty and interest was not 100% my fault. So we did a percentage of my part of the error based on the total error. Once I received the final information I began to process the amounts. After I emailed the results to her for her approval, I then cut her a check for the agreed upon amount. I mailed the check to her, it was returned as undeliverable, I email to get a new address, and I remailed the check out.The attached emails will show most of this, please advise if you any other inquiries,Thank you,