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Bill Carpenter Service

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Reviews Bill Carpenter Service

Bill Carpenter Service Reviews (2)

The best way I see fit is to respond to Mr [redacted] response one item of of dishonesty at a timeAll information from my response is time stamped & backed up from Verizon via textThis is a classic example of post fabrication & falsifying documentsMrRoger [redacted] , was in the process of taking over Bill Carpenters Service, Incin [redacted] , NY, when he realized that having an illuminated sign for the business would enhance customer's ability to locate the business since the previous Illuminated sign had been damaged beyond repair and removed many years beforeMrDavid [redacted] suggested he contact [redacted] ***, someone he had performed work for before, for a quote on an illuminated signMr [redacted] was contacted and he drove to [redacted] ,NV, to give a quote for work During the conversation, Mr [redacted] inquired about repairing a pickup truck he had that was located at [redacted] and was unhappy with their diagnosisLets get the facts straight here, Actually MR [redacted] Inquired about looking at my truck on 1-29-Mr [redacted] was aware that I was having dealer look into issue.The only talk about a sign is when he suggested possible trade for working on truckThis has no relevance in this case Mr [redacted] agreed to get It for him and diagnose the issueThe vehicle was towed to Carpenter's shop on March 13, This is a great example of MR [redacted] & his time line with his business, dates are not correctYou would think a he would wrote a ticket for the tow.The truck was then diagnosed within a few days, and the diagnosis was given to Mr [redacted] The only diagnostics giving to me was a malfunction push rodI stopped at his shop the day it was discoveredI asked Roger if there was any other damage, he said he didn't believe soHe was going to look to see if valve possibly hit pistonI called few days later to see, only to find out Mr [redacted] removed the entire engine from the truckI asked why would he do that, he said it probably needs rebuiltNot sure why Mr [redacted] took it upon himself to do work not discussed or authorizedOver the course of the next several months (and then over a year)Mr [redacted] would text Mr [redacted] and ask for a quoteThis part of statement is actually true .See below for all the times I requested At first I thought couldn't be more clear on what I wanted to do, I spelled it out with even a parts listSee multiple excuses why I didn't get a quote First Request,Second Request,Third, Forth, Fifth & Sixth Request,Eight, Ninth & Tenth Request,On Eleventh request a verbal quoteNo formal quote materialized thoughAt this point , way too many requests for quotesI even asked if there was any money due to dateMr [redacted] never would let me know if something was dueAt this point I was was going to cut my losses & pick up truck in pieces due to Rogerwhich then Mr [redacted] would research the parts requested and then CALL ON THE PHONE with the requested quoteThis statement is fulseOver the course of time Mr [redacted] asked Mr [redacted] for quotes on several varying extl'emely large horsepower engines, and when given the quote, would tell him that he didn't have the money for the job or it was out of his budgetMr [redacted] , after almost a year of this, finally suggested that he just make it a stock engine, and Mr [redacted] agreedThis is a statement, Roger never produced a single quote Mr [redacted] informed him of the estimated parts cost, and Mr [redacted] thought that was something in his budget and asked him to move forward with itDuring the time he authorized the stock engine build, Mr [redacted] was beginning his non-payment issues with [redacted] s Fix All (MrDavid [redacted] )He admitted to MrDavid [redacted] that he was having personal/business issues with his wife (unbeknownst to MrRoger [redacted] /Bill carpenter's Service)It is Bill Carpenter's Service, Incpolicy to always remain in contact with the customer verbally on the phone in order to give personal customer serviceUnwritten made policy, doesn't comply with written DMV rules & regulations Consequently, Mr [redacted] was bewildered when Mr [redacted] began to once again text him regarding the truck, since the authorized work had been well under wayItis the POSTED WRITTEN RATE THAT VEHICLE IN STORAGE ACCUMULATES INDOOR STORAGE AT $PER DAYThis is again trying to post fabricate situationFunny if Mr [redacted] says Work was authorized & then threatens the following, On September I stopped by Bill Carpenters to pick up promised written quote, see below Rogers one words again, If you read through easy to see another promise brokenI did call Roger out side his place of business, told him I wanted my truck back, he said that he was only giving me one choice, I had to pay to tow truck, pay for diagnostics & engine removal & I can have have truck back with no engine he was keeping itI told that was unexceptionable business practicesRoger then a threading tone said " This is what I'm going to do, I am rebuilding engine however I see fit, putting truck back together & going to give you a bill for whatever I come up with for costThen I will put a mechanics Lien on it & will keep truck for my self" I told him that's not right he said I need to watch what I say or he will attach storage fees on bill as well.On September 28th I received a Invoice back dated Feb showing past dueThis is the first time ever received invoiceI requested if any amount was due several times never to receive any thingAlso if a invoice was truly generated on date of invoice there would be 1.5% service fees approx months of fees appliedNot because if attorney general find out this happens there are laws to protect thisAlso received a estimate for 30,for storage feesMr [redacted] & Bill Carpenter Service has current open DMV case into this matterAs a consumer my advice is to go elsewhere, extremely poor handled businessI don't see them in business with this misconduct for long Over the course of time from March, to present, MR***'( IS THE ONLY CUSTOMER WHO HAS NOT COMPLETED A TRANSACTION ON A VEHICLEAll other Customers have completed their tow/repair and picked up their vehicle.It is extremely disapointing to see this type of behavior In a customer, especially when he himself will not put his business on the Revdex.com network, and intentionally tries to destroy reputations of people who have many, manysatisfied customersPlease feel free to contact us at anytime about this situationIf you would like to speak with Mr· David [redacted] about his business dealings with [redacted] & Mr [redacted] , his direct line is [redacted]

MrRoger [redacted] , was in the process of taking over Bill Carpenters Service, Incin [redacted] , NY, when herealized that having an illuminated sign for the business would enhance customer's ability to locate thebusiness since the previous Illuminated sign had been damaged beyond repair and removed many yearsbeforeMrDavid [redacted] suggested he contact [redacted] someone he had performed work forbefore, for a quote on an illuminated signMr [redacted] was contacted and he drove to [redacted] ,NV, to give a quote for work During the conversation, Mr [redacted] inquired about repairing a pickup truckhe had that was located at [redacted] , and was unhappy with their diagnosisMr [redacted] agreedto get It for him and diagnose the issueThe vehicle was towed to Carpenter's shop on March 13, 2015.The truck was then diagnosed within a few days, and the diagnosis was given to Mr [redacted] Over thecourse of the next several months (and then over a year)Mr [redacted] would text Mr [redacted] and ask for aquote which then Mr [redacted] would research the parts requested and then CALL ON THE PHONE withthe requested quoteOver the course of time Mr [redacted] asked Mr [redacted] for quotes on several varyingextl'emely large horsepower engines, and when given the quote, would tell him that he didn't have themoney for the job or it was out of his budgetMr [redacted] , after almost a year of this, finally suggestedthat he just make it a stock engine, and Mr [redacted] agreedMr [redacted] informed him of the estimatedparts cost, and Mr [redacted] thought that was something in his budget and asked him to move forwardwith itDuring the time he authorized the stock engine build, Mr [redacted] was beginning his non-paymentissues with [redacted] s Fix All (MrDavid [redacted] )He admitted to MrDavid [redacted] that he was havingpersonal/business issues with his wife (unbeknownst to MrRoger [redacted] /Bill carpenter's Service)It isBill Carpenter's Service, Incpolicy to always remain in contact with the customer verbally on the phonein order to give personal customer serviceConsequently, Mr [redacted] was bewildered when Mr [redacted] began to once again text him regarding the truck, since the authorized work had been well under wayItis the POSTED WRITTEN RATE THAT VEHICLE IN STORAGE ACCUMULATES INDOOR STORAGE AT $50.00PER DAYOver the course of time from March, to present, MR [redacted] ( IS THE ONLY CUSTOMERWHO HAS NOT COMPLETED A TRANSACTION ON A VEHICLEAll other Customers have completed theirtow/repair and picked up their vehicle.It is extremely disapointing to see this type of behavior In a customer, especially when he himself willnot put his business on the Revdex.com network, and intentionally tries to destroyreputations of people who have many, manysatisfied customersPlease feel free to contact us at anytime about this situationIf you would like to speak with Mr· David [redacted] about his business dealingswith [redacted] & Mr [redacted] , his direct line is [redacted]

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