12/12/17We talked with one of your reps yesterday advising that we had to wait until [redacted] Canada gave us the information in regard to Ms [redacted] complaintWe did tell her that we were going to credit her card last week, but had to wait until she gave us a correct expiration date.This was done and we not only credited her $38.15, but also an additonal $for aggravation.We hope that this will now considered answered in time and properly taken care ofPlease confirm receipt within the proper time frame[redacted] ***,Customer Service Manager
12/12/17We talked with one of your reps yesterday advising that we had to wait until [redacted] Canada gave us the information in regard to Ms [redacted] complaintWe did tell her that we were going to credit her card last week, but had to wait until she gave us a correct expiration date.This was done and we not only credited her $38.15, but also an additonal $for aggravation.We hope that this will now considered answered in time and properly taken care ofPlease confirm receipt within the proper time frame[redacted] ***,Customer Service Manager