I have tried to do business with this dealership for over yearsI have only one consistent comment and that is that they guarantee to disappoint youMy visit today was for the complete front end brake job they did months agoMy brakes startied shuttering so I took it back for them to look atThe brakes that come on the truck were never designed to last or performWe upgraded to heavy duty slotted brakes when we needed brakes at 20K milesSo long story but when they completely replaced my brakes they thought maybe the brake upgrade I had would go unnoticed if they switched me back to stock brakes without telling meSurprise but they again did not hold up They als charged me to fix my brakes after months.When I asked why they didn't replace my brakes as requested there comment was the service writer retired and they can't contact himWOWI guess this is better than when they dropped my New Explorer Limited off the lift and refused to repair it properlyI still remember driving down Dale Mabry and the paint on my hood pealed off in pieceBe careful that they look for every opportunity to short cut repairs
I have tried to do business with this dealership for over yearsI have only one consistent comment and that is that they guarantee to disappoint youMy visit today was for the complete front end brake job they did months agoMy brakes startied shuttering so I took it back for them to look atThe brakes that come on the truck were never designed to last or performWe upgraded to heavy duty slotted brakes when we needed brakes at 20K milesSo long story but when they completely replaced my brakes they thought maybe the brake upgrade I had would go unnoticed if they switched me back to stock brakes without telling meSurprise but they again did not hold up They als charged me to fix my brakes after months.When I asked why they didn't replace my brakes as requested there comment was the service writer retired and they can't contact himWOWI guess this is better than when they dropped my New Explorer Limited off the lift and refused to repair it properlyI still remember driving down Dale Mabry and the paint on my hood pealed off in pieceBe careful that they look for every opportunity to short cut repairs